JPMorgan Chase - Plano, TX

posted 3 months ago

Full-time - Senior
Plano, TX
Credit Intermediation and Related Activities

About the position

Join an iconic company and take your career to new heights by leading talented teams in transformative projects. Together, let's push boundaries and achieve unparalleled success. As a Senior Director of Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, Collaboration and Communication team, you are deemed as a force multiplier at both a line-of-business and firmwide level. Inspire your team members and others to deliver durable and resilient products and services to our customers, define firmwide strategies for reliability, and guide and entrust your team to lead and execute those strategies. In this role, you will manage team members' development by ensuring they have access to resources needed for learning. You will collaborate across the firm to align team members for mobility opportunities in line with their career aspirations. Applying a wide range of tactics and strategies, you will guide internal executive decisions to achieve substantial goals while managing multiple stakeholders and complex projects consisting of large teams. You will implement innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues. The position requires formal training or certification on site reliability engineering concepts and over 10 years of applied experience. Additionally, you should have at least 5 years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise and more broadly across the organization. You will influence the team's culture by championing innovation and change for firmwide success, and you will have experience hiring, developing, and recognizing talent. Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale is essential. You will also lead complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments.

Responsibilities

  • Manages team members' development by ensuring they have access to resources needed for learning.
  • Collaborates across the firm to align team members for mobility opportunities in line with their career aspirations.
  • Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals.
  • Manages multiple stakeholders and complex projects consisting of large teams.
  • Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues.

Requirements

  • Formal training or certification on site reliability engineering concepts and 10+ years applied experience.
  • 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization.
  • Experience leading technologists to manage, anticipate, and solve complex technological issues firmwide.
  • Influences the teams' culture by championing innovation and change for firmwide success.
  • Experience hiring, developing, and recognizing talent.
  • Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale.
  • Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments.
  • Formal training or certification on software engineering concepts and 10+ years applied experience.

Nice-to-haves

  • Understanding of the business.
  • Practical cloud native experience.
  • Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field.

Benefits

  • Comprehensive healthcare coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
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