Capital One - McLean, VA
posted 5 months ago
As a Senior Director of Technical Program Management (TPM) at Capital One, you will play a pivotal role in leading programs that are essential for achieving critical business goals and developing large-scale products and platforms. Capital One is committed to transforming the banking experience, and as part of the Enterprise product and platform organization, you will help build robust platforms that enhance customer experiences across various lines of business, including credit cards, retail banking, and auto finance. Your leadership will not only focus on technical program management but also on expanding the TPM discipline within the organization, leveraging your industry expertise to demonstrate the impact a great TPM can have. In this role, you will be responsible for building and leading a world-class team of technical program managers, guiding them to deliver real-time, intelligent experiences for both customers and associates. You will engage in technology-focused discussions with senior leadership, providing insights and recommendations that inform technology-based decisions. Your exceptional communication and collaboration skills will be crucial as you work across different functions and organizations to ensure successful program delivery. You will need to possess a strong technical background, ideally with experience in building highly scalable platforms, products, or services. Your ability to identify and mitigate technical risks throughout the delivery lifecycle will be essential. Additionally, you will be expected to simplify complex technical concepts and drive informed decision-making across product, engineering, design, and data science teams. A deep focus on execution, accountability, and results will be key to your success in this role, as will your emotional intelligence and empathy for your teams and partners.