XPO Logistics - St. Louis, MO
posted 4 months ago
The Senior Director, Operations at XPO is a pivotal role that requires a seasoned professional with extensive experience in transportation management. This position is responsible for overseeing the operational activities across multiple sites, ensuring that customer commitments are met while maintaining high standards of quality and safety. The Senior Director will communicate effectively with customers, vendors, and internal teams to facilitate smooth operations and support the Director-level employees in their daily tasks. This role also involves managing the Profit and Loss (P&L) responsibilities for owned operations, which includes developing strategic growth plans and supporting business development efforts to secure new accounts. In addition to operational oversight, the Senior Director will play a crucial role in hiring, training, and developing staff to ensure a competent workforce. The position requires the establishment of procedures to maintain overall company quality objectives and adherence to safe work practices. The Senior Director will manage fleets of trucks, trailers, and drivers, ensuring that all inbound and outbound freight operations are executed efficiently. This role also focuses on identifying growth opportunities and leveraging industry benchmarks to improve key performance indicators (KPIs) year-over-year. XPO is a top ten global provider of transportation services, and this role is integral to driving positive results within the organization. The company values employees who are ready to take on challenges and communicate effectively in all situations. This position offers a significant opportunity for growth and development within a dynamic and supportive environment.