Roman Health Pharmacy - New York, NY
posted 7 days ago
As the Senior Director of Patient Experience Operations, you will lead a large operations team focused on enhancing the healthcare experience for Ro patients. This role involves overseeing customer support, insurance navigation, and overall patient care, while ensuring operational efficiency and quality improvement. You will be responsible for scaling the organization to meet patient needs and managing costs effectively, all while reporting to the SVP of Care Delivery and collaborating with various departments.