Senior Director, Product Management - Operational Intelligence & Observability

$272,600 - $311,200/Yr

Capital One - McLean, VA

Full-time - Senior

McLean, VA

Credit Intermediation and Related Activities

About the position

The Senior Director of Product Management for Operational Intelligence & Observability at Capital One is a leadership role focused on reimagining customer experiences through innovative technology solutions. This position requires a deep understanding of customer needs, the ability to develop strategic product visions, and the capacity to lead teams in delivering impactful products that drive business value. The role emphasizes collaboration with technology leaders and stakeholders to ensure the successful management of Capital One's technology assets and platforms, ultimately enhancing operational performance and resilience.

Responsibilities

• Lead the product team focused on operational intelligence and observability, ensuring the availability and governance of operational information on technology assets.
• Develop and champion a bold product vision that drives meaningful outcomes and aligns with customer and business needs.
• Collaborate with technology leaders to influence end-state architecture and drive secure, scalable technology solutions.
• Establish a long-term product portfolio strategy and secure resources to overcome impediments.
• Attract, grow, empower, and inspire top product talent to deliver on local product strategies.

Requirements

• Bachelor's Degree or military experience.
• At least 8 years of experience in digital product management.

Nice-to-haves

• Bachelor's Degree in Computer Science or Engineering.
• MBA or Master's degree.
• 8+ years of experience in Agile product management.
• 8+ years of experience translating business strategy and analysis into consumer-facing digital products.

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace culture
• Opportunities for professional development