Senior Director, Product Management - Operational Intelligence & Observability

$272,600 - $311,200/Yr

Capital One - Boston, MA

Full-time - Senior

Boston, MA

Credit Intermediation and Related Activities

About the position

The Senior Director of Product Management for Operational Intelligence & Observability at Capital One is responsible for leading a product team that focuses on enhancing customer experiences through innovative technology solutions. This role involves understanding customer needs, developing strategic product roadmaps, and collaborating with technology leaders to ensure secure and scalable solutions. The position requires a blend of leadership, problem-solving, and communication skills to influence stakeholders and drive product vision.

Responsibilities

• Lead the product team for operational intelligence and observability, ensuring effective collection and analysis of data from technology assets.
• Develop and champion a bold product vision that drives meaningful outcomes and aligns with customer and business needs.
• Collaborate with technology leaders to influence end-state architecture and drive secure, resilient technology solutions.
• Establish a long-term product portfolio strategy to gain alignment and secure resources across the organization.
• Attract, grow, empower, and inspire top product talent to deliver on local product strategies.

Requirements

• Bachelor's Degree or military experience
• At least 8 years of experience in digital product management

Nice-to-haves

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• 8+ years of experience in Agile product management
• 8+ years of experience translating business strategy into consumer-facing digital products

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace culture
• Opportunities for professional development