Senior Director, Product Management - Operational Intelligence & Observability

$272,600 - $311,200/Yr

Capital One - New York, NY

Full-time - Senior

New York, NY

Credit Intermediation and Related Activities

About the position

The Senior Director of Product Management for Operational Intelligence & Observability at Capital One is responsible for leading a product team that focuses on enhancing the company's technology management and data capabilities. This role involves developing innovative product solutions that meet customer needs, driving strategic product roadmaps, and ensuring the security and performance of technology assets. The position requires a blend of human-centered design, business acumen, and technological insight to create impactful customer experiences and deliver business value.

Responsibilities

• Lead the product team for operational intelligence and observability, ensuring effective collection and analysis of data from Capital One's technology.
• Develop a compelling product vision and strategic roadmaps that align with business goals and customer needs.
• Partner with technology leaders to influence architecture and drive secure, scalable technology solutions.
• Champion a bold vision that drives meaningful outcomes and build frameworks for complex decision-making.
• Influence senior executives and stakeholders to align on product strategy and secure necessary resources.

Requirements

• Bachelor's Degree or military experience
• At least 8 years of experience in digital product management

Nice-to-haves

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• 8+ years of experience in Agile product management
• 8+ years of experience translating business strategy into consumer-facing digital products

Benefits

• Comprehensive health insurance
• Financial benefits including performance-based incentives
• Inclusive workplace culture
• Opportunities for professional development