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Kaiser Permanente - Pasadena, CA

posted about 1 month ago

Full-time - Senior
Hybrid - Pasadena, CA
Ambulatory Health Care Services

About the position

The Senior Director of Program Management oversees the delivery of large-scale programs with multiple workstreams and strategic business goals across various departments and regions. This role is responsible for achieving program outcomes from initiation to close-out, ensuring compliance with policies, and managing risks and stakeholder engagement. The director will lead a team, drive collaboration, and implement changes to enhance program performance while aligning with organizational strategies.

Responsibilities

  • Oversee the delivery of large-scale programs with multiple workstreams and strategic business goals.
  • Manage and hold the programs team accountable for results and performance.
  • Proactively monitor, identify, and mitigate risks and issues across interdependent programs.
  • Ensure compliance of program activities with relevant policies and procedures.
  • Engage and align diverse program stakeholders to support long-term development and growth.
  • Champion vendor performance standards and direct partnerships and contract negotiations.
  • Build organizational capacity and prepare high potentials for growth opportunities.
  • Translate business strategy into actionable requirements and ensure products/services meet member expectations.
  • Provide guidance for decision-making and create opportunities for expanded decision-making scope.

Requirements

  • Minimum six (6) years experience in a leadership role with direct reports.
  • Minimum five (5) years experience managing operational budgets or financials.
  • Bachelor's degree from an accredited college or university and minimum fifteen (15) years experience in project management or a directly related field, including minimum eight (8) years program management experience OR minimum eighteen (18) years experience in project management or a directly related field including minimum eight (8) years program management experience.
  • Knowledge of Change Management, Negotiation, Applied Data Analysis, Financial Acumen, Business Relationship Management, Conflict Resolution, Project Management, Risk Assessment, and Quality Assurance Process.

Nice-to-haves

  • Four (4) years data analytics experience.
  • Five (5) years healthcare experience.

Benefits

  • Market competitive total rewards package
  • Pay equity and transparency
  • Flexible work location options
  • Support for equity, inclusion, and diversity initiatives
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