Yakima Valley Farm Workers Clinic - Salem, OR
posted 6 months ago
Join our team as a Senior Director Regional Operations at the Lancaster Family Health Center at Lancaster in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we believe you are more than an employee, and we are more than a job! We value inclusivity, and we are a community committed to the well-being of our members. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, "WE are Yakima" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families. As the Senior Director of Regional Operations, you will manage three or more service line clinics/stores (medical, dental, pharmacy), overseeing 100+ FTEs and handling 65,000 to 100,000 encounters with an expense budget of $16-25 million. Your role will involve coaching, mentoring, and training direct report staff, providing continuous performance management, and conducting employee performance evaluations. You will be responsible for creating and maintaining an inclusive work environment that respects diverse ideas, backgrounds, and styles, while also supporting staff growth and development. In this position, you will ensure the patient experience in all service lines at sites and achieve organizational goals for Patient Satisfaction. You will manage all workflows at the site, including the clinic billing process for all applicable service lines, and exemplify excellent customer relations with patients, visitors, and other employees. Additionally, you will partner with local healthcare leaders to develop a coordinated delivery system within the communities serviced by the clinics, and recommend the establishment, expansion, modification, or elimination of services based on community needs and organizational capability.