Sprinklr - North Kingstown, RI

posted 3 months ago

Full-time - Senior
North Kingstown, RI
501-1,000 employees
Publishing Industries

About the position

Sprinklr is seeking a results-oriented Senior Director of Sales Strategy and Operations to play a pivotal role in driving our field organization and shaping our go-to-market (GTM) strategy. This leader will be responsible for developing and executing long-term GTM goals, optimizing sales operations for efficiency, and leveraging data analytics to inform strategic decision-making across the organization. As a strategic partner to the Chief Commercial Officer (CCO), the Senior Director will lead key functions of our field organization while collaborating closely with marketing and other essential support functions throughout the company. The role requires translating facts and data into actionable insights, driving focused execution to influence intended business results. The Senior Director will oversee the execution of the go-to-market commercial plan in conjunction with our Brand Strategy Team and develop promotional strategies that propel sales and independent consultant recruiting results, ensuring optimal ROI. Creating buy-in from cross-departmental teams is crucial, as the Senior Director will connect the dots between Sprinklr's commercial plan and execution. This position demands the ability to influence field and marketing communication strategies while enabling subject matter experts to execute against a clear, aligned strategy. The Senior Director will partner with key commercial and non-commercial teams to ensure that operating plans are in place to deliver key customer and sales objectives. Establishing best practices for Sprinklr's unique sales strategy and implementing them across all sales channels is essential. The role also involves ensuring a keen focus of the GTM team, delivering plans that align resources to our largest opportunities and activations that drive material results. Acting as a trusted advisor to the CCO and senior leadership on GTM and sales strategy, the Senior Director will provide insights and action plans that drive key results, including forecast accuracy and cross-functional accountability.

Responsibilities

  • Develop and execute long-term go-to-market (GTM) goals.
  • Optimize sales operations for efficiency.
  • Leverage data analytics to inform strategic decision-making across the organization.
  • Act as a strategic partner to the Chief Commercial Officer (CCO).
  • Oversee the execution of the go-to-market commercial plan in conjunction with the Brand Strategy Team.
  • Develop and implement promotional strategies that propel sales and independent consultant recruiting results.
  • Create buy-in from cross-departmental teams by connecting the commercial plan and execution.
  • Influence field and marketing communication strategies.
  • Partner with key commercial and non-commercial teams to ensure operating plans are in place to deliver key customer and sales objectives.
  • Establish best practices for Sprinklr's unique sales strategy and implement across all sales channels.
  • Ensure the GTM team delivers plans that align resources to the largest opportunities and activations that drive material results.
  • Act as a trusted advisor to the CCO and senior leadership on GTM and sales strategy.

Requirements

  • Bachelor's degree in business or related field.
  • 10+ years total sales experience, with a minimum of 5 years in a strategic leadership position leading a commercial sales organization.
  • 5+ years experience translating data into meaningful insights to influence sales strategy.
  • Strong financial acumen and strategic mindset.
  • Demonstrated customer empathy.

Nice-to-haves

  • Experience in enterprise software sales.
  • Familiarity with customer experience management platforms.
  • Proven track record of driving sales growth in a competitive market.

Benefits

  • Comprehensive health plans including medical, dental, and vision coverage.
  • 401k plan with 100% vested company contributions.
  • Flexible paid time off and holidays.
  • Generous caregiver and parental leaves.
  • Life and disability insurance.
  • Access to well-being programs including daily meditation breaks and virtual fitness.
  • Continuous learning opportunities with LinkedIn Learning.
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