Senior Director, Security Operations

ADP - Roseland, NJ

Full-time - Senior

Roseland, NJ

Professional, Scientific, and Technical Services

About the position

ADP is hiring a Senior Director of Security Operations to support the Vice President of Converged Security Services (CSS) in managing and coordinating a diverse range of security functions. This role encompasses various critical areas including physical security, corporate investigations, digital forensics, travel security, event and executive protection, business continuity, security investment projects, and crisis management. The Senior Director will act as both a strategic and operational leader, providing essential support to ensure the effective and efficient operation of Converged Security Services. The ideal candidate will be highly organized, proactive, self-motivated, and a strategic thinker with excellent communication and leadership skills. In this position, the Senior Director will assist in planning and implementing strategic initiatives, coordinating and overseeing the execution of security projects, and monitoring progress while providing updates on key performance metrics. Daily operations management will include overseeing a diverse set of security domains, streamlining workflows, defining key performance indicators, and improving operational efficiencies within the department. The Senior Director will also serve as the primary point of contact for internal and external stakeholders, facilitating communication and preparing necessary presentations and reports. Additionally, the role involves leading and managing special projects, ensuring timely completion while adhering to quality standards and budget constraints. The Senior Director will support the development and implementation of crisis management and business continuity plans, assist in coordinating response efforts during incidents, and manage the CSS budget and investment plan, identifying cost-saving opportunities and recommending financial improvements. This position is crucial for maintaining the integrity and effectiveness of ADP's security operations.

Responsibilities

• Assist the Vice President of CSS in planning and implementing strategic initiatives.
• Coordinate and oversee the execution of security projects and initiatives.
• Monitor progress and provide updates on key performance metrics.
• Manage the daily operations of Converged Security Services, including various security domains.
• Oversee the preparation and follow-up of meetings, including agenda setting, minutes, and action items.
• Streamline workflows, define key performance indicators, and improve operational efficiencies within the department.
• Serve as the primary point of contact for internal and external stakeholders.
• Facilitate communication between Converged Security Services and other stakeholders.
• Prepare and deliver presentations, reports, and other communication materials as required.
• Lead and manage special projects and initiatives, ensuring timely completion.
• Coordinate cross-functional teams and resources to achieve project objectives.
• Support the development and implementation of crisis management and business continuity plans.
• Assist in coordinating response efforts during incidents and crises.
• Assist in the preparation and management of the CSS budget and investment plan.
• Monitor expenditures and ensure efficient allocation of resources.

Requirements

• 10+ years of experience in a senior security or complex investigative management role.
• 5+ years of leadership experience.
• Proven track record of managing complex projects and initiatives.
• Experience in global physical security design and implementation, complex investigations, digital forensics, global travel security, large event protection, and crisis management.
• Ability to work after hours when needed.
• Highly motivated, continual learner, comfortable in a high operational tempo environment.
• Superb leadership abilities even under stress.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to think strategically and solve problems effectively.
• Experience with project management tools.
• Ability to work independently and make sound decisions under pressure.
• High level of integrity and confidentiality.

Nice-to-haves

• CISSP certification
• HR-218 certification
• EMT/Paramedic certification
• PMP certification
• GCIH certification
• CPP certification

Benefits

• Best-in-class benefits starting on Day 1.
• Opportunities for continuous learning through ongoing training, development, and mentorship.
• Company-paid time off for volunteering activities.
• Focus on mental health and well-being with support services available.
• A culture that values equity, inclusion, and belonging.