Senior Director, Software Engineering, Artificial Intelligence

$147,600 - $243,500/Yr

Travelers - Hartford, CT

Full-time - Senior

Hartford, CT

Insurance Carriers and Related Activities

About the position

As a Senior Director of Software Engineering, Artificial Intelligence, you will play a pivotal role within the Enterprise Data & Analytics (ED&A) organization at Travelers. This position is designed for a strategic leader who is passionate about transforming business and technology capabilities through innovative solutions. You will collaborate with a diverse set of stakeholders, including technologists and data experts, to drive holistic strategic efforts that leverage artificial intelligence to revolutionize the insurance industry. Your leadership will be crucial in guiding a team of software engineers in the design, build, and deployment of AI-based solutions, ensuring that high-quality deliverables meet business objectives and adhere to established standards and policies. In this highly visible role, you will not only lead your team but also act as a player-coach, fostering a collaborative environment that encourages innovation and continuous improvement. You will be responsible for building and developing discipline-specific capabilities across multiple teams, equipping individuals with the necessary skills and tools to enhance the overall quality of engineering practices. Your expertise will be instrumental in assessing skill gaps, developing training programs, and creating a robust talent pipeline that provides unique opportunities for team members to grow and excel. Your responsibilities will also include providing technical leadership, mentorship, and feedback to your team, while aligning engineering priorities with business objectives to ensure meaningful impact. You will be expected to stay abreast of current industry trends and techniques, using this knowledge to formulate effective solutions. Additionally, you may contribute as an individual to Agile Product Teams, developing solutions that achieve defined business outcomes. This role requires a strong commitment to championing the use of artificial intelligence across the enterprise, advocating for its benefits through education and coaching.

Responsibilities

• Lead a team of software engineers in the development of AI-based solutions for the insurance industry.
• Act as a player-coach, providing mentorship and guidance to team members.
• Manage resources effectively to balance business objectives with high-quality deliverables.
• Build and develop discipline-specific capabilities across multiple teams.
• Assess skill gaps and develop training programs to address them.
• Align engineering work with business priorities to achieve meaningful impact.
• Foster collaborative relationships with key leaders and peers across the organization.
• Develop a robust talent pipeline and provide unique opportunities for team members.
• Provide technical leadership and feedback to enhance engineering practices.
• Stay updated on industry trends and techniques to formulate effective solutions.

Requirements

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.
• Five years of programming/development experience.
• One year of experience in a technical leadership role.
• Seven years of programming/development experience preferred.
• Demonstrated track record in implementing technology trends in AI and Cloud Computing.
• Strong problem-solving skills with a focus on architecture robustness.
• Excellent communication skills to convey technical concepts to non-technical audiences.

Nice-to-haves

• Experience with Kubernetes, Python, Docker, AWS, and LLMs.
• Critical-thinking mindset to identify appropriate solutions for various problems.
• Advanced delivery skills in software design strategies and methodologies.

Benefits

• Health Insurance for employees and eligible family members from the first day of employment.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay.
• Pension Plan fully funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company holidays.
• Access to a wellness program with tools, discounts, and resources for health and caregiving needs.
• Mental health program providing free professional counseling services and health coaching.
• Matching Gift and Volunteer Rewards program to encourage community involvement.