ServiceNow - Santa Clara, CA

posted 2 months ago

Full-time - Senior
Santa Clara, CA
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

In this role, you will be responsible for planning the future of the Business Systems Enterprise roadmap for the Finance organization, both in the immediate and long term. This involves defining, driving, and overseeing the strategic direction of the department. You will become a trusted advisor to senior business leaders, partnering with them to understand their operational issues and opportunities. Your goal will be to create technical solutions that scale business operations while ensuring compliance with relevant regulations. You will be proactive in identifying and recommending creative ideas to improve business operations. This includes owning a portfolio of projects and leading them to achieve desired goals and benefits, all while adhering to planned timelines and budgets. Additionally, you will manage a technology portfolio that includes third-party commercial solutions and vendor relationships, as well as developing custom solutions on the ServiceNow platform. As a leader, you will develop a global team responsible for engagement, analysis, design, development, quality assurance, and support. Establishing a culture that continuously strives for best practices and solutions excellence will be a key part of your leadership role. You will also be expected to be a thought-leader and influencer, coaching IT personnel and the business to drive results and innovation.

Responsibilities

  • Define, drive, and oversee the Business Systems Enterprise roadmap for the Finance organization.
  • Partner with senior business leaders to understand their operational issues and create technical solutions.
  • Identify and recommend creative ideas to improve business operations.
  • Own the portfolio of projects and lead them to achieve desired goals and benefits.
  • Manage third-party commercial solutions and vendor relationships, as well as develop custom solutions on the ServiceNow platform.
  • Lead and develop a global team with end-to-end responsibilities including engagement, analysis, design, development, QA, and support.
  • Establish a culture that continuously strives towards best practice and solutions excellence.
  • Influence and coach IT personnel and the business.

Requirements

  • 10+ years of experience in Finance Transformation, ERP implementation, CRM, PRM, and custom software design and development.
  • Experience in leading a portfolio of projects to success and creating partnerships with senior business stakeholders.
  • Proven experience in driving technology transformation in Finance within a technology company.
  • Solid technical skills combined with business solution pragmatism, with a focus on being pragmatic and solution-oriented.
  • Experience delivering critical products and services in a leadership role in IT, with a proven record of overcoming crises.
  • Experience managing a budget of approximately $15M.
  • Excellent verbal and written communication skills with an engaging personality.

Nice-to-haves

  • Experience in a leadership role with a history of being a thought-leader.
  • Ability to influence, guide, and convince diverse stakeholders.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan.
  • Family leave programs.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service