GXO Logistics - Hagerstown, MD

posted 4 months ago

Full-time - Senior
Hagerstown, MD
Transit and Ground Passenger Transportation

About the position

As the Senior Director of Supply Chain Operations at GXO Logistics, you will play a pivotal role in overseeing the daily operations of our supply chain and distribution processes. This position is based in Hagerstown, MD, and is designed for a leader who is committed to fostering a positive work environment that enhances employee satisfaction and productivity. You will be responsible for ensuring that organizational policies and procedures are understood and adhered to by your team, while also providing guidance and developmental opportunities to help them excel in their roles. In this role, you will manage all aspects of client distribution and supply chain operations, focusing on supporting the organic growth of client accounts. This includes identifying and implementing additional value opportunities for clients, as well as maintaining productivity, quality, and safety standards that align with both company needs and customer requirements. You will be tasked with implementing and maintaining operational processes and procedures, preparing reports on performance, and identifying potential improvements for operations. Your leadership will extend to providing direction and development for managers and supervisors, ensuring that they are equipped to meet the site objectives in financial performance, safety, quality, and customer service. You will also be responsible for the hiring, training, and appraisal of staff, taking corrective action as necessary in accordance with company policies. Additionally, you will coordinate plant activities with departmental managers to ensure that objectives are accomplished in a timely and cost-effective manner. At GXO, we are committed to driving a culture of innovation and success that values diverse voices, talents, identities, backgrounds, and experiences. We believe that a positive work environment is essential for employee satisfaction and productivity, and we are eager to attract the best talent to join our team.

Responsibilities

  • Oversee the management of all client distribution and supply chain operations
  • Support organic growth of client accounts by identifying and implementing additional client value opportunities
  • Handle productivity, quality and safety standards in accordance with company needs and customer requirements
  • Implement and maintain operational processes and procedures; prepare reports on performance and potential improvements for operations
  • Provide direction, development and leadership for managers and supervisors
  • Research startup and ongoing personnel requirements for automation solutions based on product profile and activity levels
  • Establish and meet site objectives in financial performance, safety, quality and customer service, while maintaining compliance with all applicable internal and external policies
  • Provide accurate and timely submission of key quality, financial and safety reports
  • Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies
  • Plan and coordinate plant activities with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner
  • Drive a culture of innovation and success that values diverse voices, talents, identities, backgrounds and experiences

Requirements

  • Proven experience in supply chain management or logistics operations
  • Strong leadership skills with the ability to develop and mentor team members
  • Excellent communication and interpersonal skills
  • Ability to analyze data and prepare reports on performance and improvements
  • Experience in managing client relationships and driving growth opportunities
  • Knowledge of safety, quality, and compliance standards in supply chain operations
  • Ability to work collaboratively with cross-functional teams

Nice-to-haves

  • Experience with automation solutions in supply chain operations
  • Familiarity with industry best practices and trends
  • Advanced degree in supply chain management, logistics, or a related field

Benefits

  • Full health insurance (medical, dental, and vision)
  • 401(k) retirement plan
  • Life insurance
  • Disability insurance
  • Opportunity to participate in a company incentive plan
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