Zelis Healthcare - Plano, TX

posted about 2 months ago

Full-time - Senior
Remote - Plano, TX
Professional, Scientific, and Technical Services

About the position

Zelis Healthcare is seeking a visionary and results-oriented leader for the position of Senior Director, Technical Product Management. This role is pivotal in supporting a rapidly growing tech-enabled healthcare company. The Senior Director will work closely with product management, operations, and technology teams to ensure the execution and delivery of critical Price Optimization initiatives. This position requires a collaborative approach, engaging with cross-functional teams to optimize the experience for both internal and external end users, tailored by role and permissions, to ensure a seamless Zelis experience. In this key role, the Senior Director will develop and execute strategies for high-impact technical projects. These projects may include implementing a comprehensive department-wide portal, establishing a unified data ingestion pathway for pricing, driving advanced automation within pricing processes, and enhancing the connectivity and functionality of cross-departmental platforms. The Senior Director will oversee the Technical Product Management team, delivering cross-product technology solutions specific to Price Optimization, which will enhance the experience for Zelis' stakeholders, including payers, providers, members, and associates. The role also involves overseeing technical projects with multi-million-dollar budgets, ensuring they encompass technical development, training, and implementation components. The Senior Director will direct large-scale platform and client migrations, spearhead the development of APIs across the business, and oversee Agile product development cycles to ensure timely delivery of high-quality software products that meet market demands and customer requirements. Collaboration with key stakeholders, including executives, customers, and partners, is essential to gather requirements, prioritize features, and align product goals with business objectives. Utilizing data analytics and user feedback will inform product decisions, improve features, and optimize the user experience. Additionally, the Senior Director will drive technology enablement initiatives, integrating new technologies and frameworks to enhance product capabilities and performance in healthcare and financial services. The entire product lifecycle, from ideation and development to launch and post-launch support, will be overseen to ensure alignment with business goals and customer needs. The role requires managing multiple product releases simultaneously, maintaining aggressive release schedules, and ensuring timely delivery. Continuous improvement initiatives will be championed, leveraging industry best practices and emerging technologies to enhance product quality and efficiency. Finally, the Senior Director will translate complex technical concepts into clear, non-technical language for executive presentations and stakeholder communications, utilizing advanced PowerPoint skills.

Responsibilities

  • Develop and execute the strategy for high-impact technical projects, including implementing a comprehensive department-wide portal and establishing a unified data ingestion pathway for pricing.
  • Collaborate with cross-functional teams to ensure execution and delivery of critical Price Optimization initiatives.
  • Oversee the Technical Product Management team delivering cross-product technology solutions specific to Price Optimization.
  • Manage technical projects with multi-million-dollar budgets, ensuring they encompass technical development, training, and implementation components.
  • Direct large-scale platform and client migrations.
  • Spearhead the development of APIs across the business.
  • Oversee Agile product development cycles, ensuring timely delivery of high-quality software products.
  • Collaborate with key stakeholders to gather requirements, prioritize features, and align product goals with business objectives.
  • Utilize data analytics and user feedback to inform product decisions and improve features.
  • Drive technology enablement initiatives, integrating new technologies and frameworks to enhance product capabilities.
  • Oversee the entire product lifecycle from ideation to post-launch support.
  • Manage multiple product releases simultaneously, maintaining aggressive release schedules.
  • Champion continuous improvement initiatives, leveraging industry best practices and emerging technologies.
  • Translate complex technical concepts into clear, non-technical language for executive presentations.

Requirements

  • Bachelor's degree
  • 10+ years overall technical experience
  • 5 years Project Leadership experience leading project support teams
  • Experience in the healthcare industry

Nice-to-haves

  • Master of Business Administration
  • Experience working with Offshore teams
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