Capital One - Cambridge, MA

posted 5 months ago

Full-time - Senior
Cambridge, MA
Credit Intermediation and Related Activities

About the position

As a Senior Director of Technical Program Management (TPM) at Capital One, you will play a pivotal role in leading custom software implementation programs that are essential for achieving critical business objectives and developing large-scale products and platforms. This position is situated within the Finance Technology software engineering organization, where you will be instrumental in modernizing the finance ecosystem, which includes the general ledger and its supporting systems. Your responsibilities will involve collaborating closely with engineering, product management, and other program management stakeholders to create and execute technical implementation plans. You will be tasked with managing risks and dependencies while leading the technical implementation in alignment with business partners. Additionally, you will have a significant influence on architectural decisions and the implementation of both custom-built and third-party applications that align with Capital One's long-term strategy. In this role, you will also contribute to the growth of the Technical Program Management discipline within the team. By leveraging your extensive industry knowledge and experience, you will educate the organization on the capabilities and achievements of an effective TPM. The ideal candidate for this position will possess a strong technical background, ideally with experience in building highly scalable platforms, products, or services. You will need to proactively identify and mitigate technical risks throughout the delivery lifecycle and lead technology-focused discussions with senior leadership, providing valuable insights and recommendations that guide technology-based software architecture decisions. Exceptional communication and collaboration skills are essential, as you will be required to simplify complex technical concepts and drive informed decisions across various teams, including product, engineering, design, and data science. A deep focus on execution, accountability, and results is crucial, along with the ability to collaborate effectively across different functions and organizations. You will also need to demonstrate high emotional intelligence, being a good listener with a deep-seated empathy for teams and partners.

Responsibilities

  • Lead custom software implementation programs that deliver on critical business goals.
  • Partner with engineering, product management, and program management stakeholders to establish technical implementation plans.
  • Manage risks and dependencies while leading technical implementations.
  • Drive architectural decisions and implementation of critical custom-built and third-party applications.
  • Educate the organization on the capabilities of an effective Technical Program Manager.
  • Facilitate technology-focused discussions with senior leadership to guide software architecture decisions.
  • Simplify complex technical concepts for cross-functional teams.
  • Ensure accountability and results through a deep focus on execution and follow-through.
  • Collaborate across different functions and organizations to achieve project goals.

Requirements

  • Bachelor's degree in a related technical field (Computer Science, Software Engineering).
  • At least 9 years of experience managing technical programs.
  • Strong technical background in building highly scalable platforms, products, or services.
  • Experience in designing and building data-intensive solutions using distributed computing (9+ years preferred).
  • Experience in building distributed systems and highly available services using cloud computing services/architecture (5+ years preferred).
  • Experience with Agile delivery (5+ years preferred).
  • Experience delivering large and complex programs, owning the technical vision, and collaborating with cross-functional teams (5+ years preferred).
  • Experience in building systems and solutions within a highly regulated environment.

Nice-to-haves

  • MBA or Master's Degree in a related technical field (Computer Science, Software Engineering).

Benefits

  • Comprehensive health benefits
  • Financial benefits
  • Inclusive set of benefits supporting total well-being
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