Lumen Technologies - Des Moines, IA
posted 15 days ago
The Senior Director of Transport Network Operations Center (NOC) at Lumen is responsible for leading the NOC team to ensure the availability, performance, and security of the network infrastructure. This role involves overseeing the resolution of network incidents, collaborating with various stakeholders, and aligning operations with business objectives. The position requires a strong focus on customer service, technical expertise in network operations, and the ability to drive modernization through automation and AI/ML technologies.