Senior Director, UX & Product Design

U.S. News & World Report - Washington, DC

Full-time - Senior

Hybrid - Washington, DC

Publishing Industries

About the position

The Senior Director of User Experience (UX) & Product Design is responsible for overseeing the user experience, design, and user research strategies for U.S. News & World Report. This role emphasizes a user-centric approach that aligns business goals with user needs, utilizing both qualitative and quantitative research methods. The Director will collaborate closely with cross-department stakeholders to drive design thinking and oversee the design strategy for various consumer products, including a mobile app and B2B platforms.

Responsibilities

• Define and socialize the UX, design, and user research strategies for the company.
• Lead user research across the company by maintaining tools and processes, facilitating testing methods, and analyzing results.
• Execute key business objectives with industry-leading user experience solutions.
• Continuously introduce improvements to the user experience and visual language of the website and USN products.
• Manage UX Team operations through visual roadmaps, priorities, and resource allocation.
• Provide actionable recommendations for UX improvements across key metrics.
• Collaborate with other teams, including Product and Tech, to resolve UX-related issues.

Requirements

• 7+ years designing and shipping products as part of an in-house, cross-functional team, preferably with a major web publisher or emerging company; including a minimum of 3 years of experience managing people.
• Proficient in industry-standard design tools like Figma, Adobe XD, Sketch, or similar.
• Expertise in user research techniques, including usability testing, A/B testing, surveys, and interviews.
• Knowledge of analytics tools like Google Analytics, Adobe Analytics, or similar to track user behavior and measure design impact.
• Hands-on experience in designing and developing user interfaces using Material UI components and guidelines.
• Experience in creating and maintaining design systems, including style guides, component libraries, and pattern libraries.
• Strong communicator with the ability to clearly communicate design decisions and their value.

Nice-to-haves

• Thrives in a fast-paced environment.