Senior Distribution Center Operations Manager

West Marine - Rock Hill, SC

Full-time - Mid Level

Rock Hill, SC

Motor Vehicle and Parts Dealers

About the position

The Senior Distribution Operations Manager will oversee all operational aspects of the Rock Hill Distribution Center, ensuring effective coordination between departments and optimizing processes to achieve organizational goals. This strategic leadership role requires strong operational skills and a focus on continuous improvement initiatives.

Responsibilities

• Provide leadership and direction to the distribution operations team, fostering a culture of accountability, collaboration, and continuous improvement.
• Monitor the performance of distribution operations using key performance indicators (KPIs) and metrics to ensure adherence to safety, quality standards, productivity targets, and service level agreements (SLAs).
• Ensure compliance with health and safety regulations and promote a safe working environment for all distribution center staff.
• Identify opportunities for process optimization and automation to enhance efficiency, reduce costs, and improve customer satisfaction.
• Lead continuous improvement initiatives to streamline processes, eliminate waste, and drive operational excellence throughout the distribution network.
• Develop and implement strategic plans to optimize distribution operations, including capacity planning, resource allocation, and process improvements.
• Develop and manage the distribution operations budget, ensuring efficient use of resources and cost-effective operations.
• Collaborate with other departments such as Transportation, Merchandising, Stores, and Customer Service to optimize end-to-end supply chain processes and meet business objectives.

Requirements

• Bachelor's degree in supply chain management, logistics, business administration, or a related field or equivalent work experience.
• 5 years of experience in operations management, preferably in Distribution or Manufacturing industry.
• Proven track record of success in optimizing process and operations, improving efficiency, and achieving cost savings.
• Strong leadership skills with the ability to inspire and motivate teams to achieve performance targets and drive continuous improvement.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in using warehouse management systems (WMS) and other relevant software applications.
• Knowledge of health and safety regulations and best practices in warehouse operations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.