SENIOR DIVISION MANAGER (ICC)

$99,910 - $132,740/Yr

Industrial Development Authority Of The City Of Houston Missouri - Houston, TX

Full-time - Senior

Houston, TX

About the position

The Senior Division Manager (ICC) at the City of Houston is responsible for overseeing the Integrated Coordination Center at George Bush Intercontinental Airport. This role involves monitoring and coordinating operational, security, customer service, maintenance, and emergency management activities to ensure a safe and efficient airport experience. The manager will work closely with various stakeholders, including federal and local authorities, to maintain compliance and operational effectiveness.

Responsibilities

• Establish policies, procedures, and guidelines for the ICC facility, staff, and partners.
• Identify trends and forecast operational impacts to airport safety, efficiency, and compliance.
• Provide leadership and decision-making to the ICC staff during daily operations, irregular operations, and emergencies.
• Interface with federal, state, local, and HAS authorities to maintain security compliance.
• Coordinate initial activation of Emergency Operations Center (EOC) in response to emergency events.
• Issue notifications to management, stakeholders, and the traveling public regarding airport status and incident updates.
• Monitor and support special events.
• Lead shift-briefings at the start of each shift for airport incidents, upcoming activities, and other information with potential operational impacts or requiring awareness.
• Ensure logs and records are completed and maintained.
• Ensure the ICC facility and technology is fully operational, up-to-date, and fulfills the requirements to meet program objectives.

Requirements

• Bachelor's Degree in Business Administration, Accounting, Engineering, or a related field.
• Eight years of progressive professional experience related to the activities of the division, with at least three years in a supervisory or managerial capacity.
• A Master's Degree in Business Administration, Public Administration, or a related field may substitute for two years of non-supervisory experience.
• Valid Class C Texas driver's license and compliance with the City of Houston's policy on driving.
• Ability to pass a criminal background check and obtain federally mandated security clearances for working at an airport.

Nice-to-haves

• Experience in Airport Management, Airside Operations, Landside Operations, Airport Security, Airport Maintenance, Airport Communications, Customer Service, Emergency Management, and Law Enforcement.
• Veteran status with qualifications necessary for the position.

Benefits

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account