About the position
Density’s mission is to measure and improve our footprint on the world. We help companies understand how their workplaces are used by observing behavior in the office through our highly accurate and always anonymous sensors. In other words: where are people actually spending their time? We translate that data into actionable, opinionated insights that help companies increase the financial and experiential performance of any workplace. Today, we work with companies from Fortune 500s to high growth innovators in technology, financial services and healthcare, occupying more than a billion square feet worldwide. We’re looking for a skilled Senior Embedded Software QA Engineer to play a crucial role in ensuring the stability and reliability of our software solutions. You will be responsible for validating the embedded software which powers our fleet of IoT devices covering millions of square feet of buildings. This role not only involves typical QA functions like feature validation but also offers the opportunity to influence and enhance our fleet management operations directly with customers.
Responsibilities
- Conduct comprehensive testing to validate software robustness and build stability, ensuring safe over-the-air upgrade/downgrade operations across our fleet.
- Validate software features through meticulous testing to ensure they function correctly and meet specifications.
- Enhance QA processes, leveraging agile methodologies and continuous integration/continuous deployment (CI/CD) strategies.
- Document and report testing outcomes, providing insights into software quality and fleet management.
- Act as a technical liaison between development teams and customer support, assisting in the quick resolution of issues impacting users.
- Be a part of the customer support and fleet management team with a key part of your job being hands-on with customers.
Requirements
- 5+ years experience in Linux (or equivalent) Software QA including networking test/debug experience.
- Experience working in embedded systems with 100s of thousands of devices deployed.
- Experience with modern fleet management tools - AWS IOT, Log Management Systems, Open Telemetry Management.
- Strong communication skills to sync with internal and external customers.
- Strong writing skills; ability to craft clear and concise documentation.
- Ability to drive cross functional teams of peers to build complex systems and features.
Benefits
- Excellent benefits including medical, dental, vision, mental and reproductive health.
- 401K.
- Equity.
- Unlimited and mandatory PTO.
- A company full of fun, smart, talented and legitimately kind teammates.
