Discover Financial Services - Riverwoods, IL
posted 5 months ago
As an Employee Relations Specialist at Discover, you will play a crucial role in fostering a positive and productive work environment. Your primary responsibility will be to assist in the implementation of Employee Relations (ER) strategies, programs, and policies that promote healthy relationships between managers, employees, and co-workers. This involves proactively preventing and resolving interpersonal issues, ensuring that all employees are treated fairly and in compliance with company policies and government regulations. You will handle day-to-day ER matters while also educating relevant audiences to minimize legal risks and prevent unfair treatment of employees. In this role, you will intake and investigate formal employee complaints, providing recommendations for action. You will offer advice and counsel to employees to help them navigate issues with coworkers or management, including facilitating mediation when appropriate. Additionally, you will guide managers in addressing employee performance and conduct issues, reviewing and approving corrective actions, and making recommendations for terminations when necessary. Your expertise will also be called upon to advise on policy interpretation, basic employment law, and compliance situations, as well as handling workplace threat situations. You will consult with managers on reorganizations and position eliminations, evaluating legal risks and ensuring fair treatment of employees throughout these processes. Leading local ER projects and participating in cross-functional projects will be part of your responsibilities. You will also conduct exit interviews, provide ER-related training for managers, maintain ER records, produce ER reports, and manage complex leave of absence matters, accommodations, and return-to-work issues. This position is integral to maintaining a compliant and supportive workplace culture at Discover.