Senior Employee Relations Manager

$104,000 - $130,000/Yr

Logicmonitor - Austin, TX

Full-time - Senior

Austin, TX

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Senior Employee Relations Manager at LogicMonitor is a pivotal role responsible for developing and implementing comprehensive global employee relations policies and procedures that align with the organization's objectives. This position is based in Austin, TX, within the vibrant San Jacinto Center, which serves as a hub for productivity and collaboration. The Senior Employee Relations Manager will provide expert guidance to managers and employees on complex employee relations issues, resolve complaints and grievances, and ensure compliance with employment laws in the various countries where LogicMonitor operates. This role is critical in fostering a positive workplace culture, driving employee engagement initiatives, and managing performance improvement processes with significant autonomy. In this role, the Senior Employee Relations Manager will be tasked with several key responsibilities. They will develop and implement employee relations policies, manage investigation tracking, and ensure consistency and fairness in the application of these policies across the organization. The manager will provide expert advice and support to managers and HR Business Partners (HRBPs) on a wide range of employee relations issues, including conflict resolution, grievances, and disciplinary actions, ensuring that all issues are resolved in compliance with company policies and legal requirements. Additionally, the Senior Employee Relations Manager will investigate and resolve employee complaints and grievances, conducting exit interviews and providing actionable feedback to management to improve employee relations. They will also develop and conduct employee relations training programs for managers and employees, enhancing their ability to handle workplace issues effectively. Collaboration with HR, legal teams, and business leaders will be essential to ensure compliance with employment laws and regulations, as well as to develop and execute employee engagement and retention initiatives.

Responsibilities

• Develop and implement employee relations policies that align with organizational goals.
• Manage investigation tracking and ensure consistency in policy application.
• Provide expert advice and support to managers and HRBPs on employee relations issues.
• Investigate and resolve employee complaints and grievances.
• Conduct exit interviews and provide feedback to management.
• Develop and conduct employee relations training programs for managers and employees.
• Monitor and analyze employee relations trends to recommend proactive measures.
• Collaborate with HR, legal teams, and business leaders to ensure compliance with employment laws.

Requirements

• 8+ years in employee relations or a related HR field, with expertise in handling complex employee issues in the US, IND, APAC, and EMEA.
• Bachelor's degree in Human Resources or Business Administration, with preference for a JD.
• Professional certification in Employee Relations or Human Resources Management is preferred.
• Demonstrates advanced conflict resolution, legal knowledge, and leadership skills.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication and interpersonal skills.
• Analytical and problem-solving capabilities.
• Leadership skills for driving workplace culture and employee relations initiatives.

Nice-to-haves

• Experience in developing and executing manager ER learning and development programs.

Benefits

• Health Insurance
• Unlimited PTO
• 401K Plan with some matching
• Mental health support including counseling services and mindfulness programs
• Work Well Reimbursement program for expenses related to work and wellness
• Access to Calm app subscription for employees and their families.