Senior Engineer - Cybersecurity Risk & Operations Management Developer

Toyota Motor - Plano, TX

Full-time - Mid Level

Hybrid - Plano, TX

Credit Intermediation and Related Activities

About the position

Toyota's Cyber Security Risk Management Department is looking for a passionate and highly motivated Senior Engineer - Cybersecurity Risk & Operations Management Developer. The primary responsibility of this role is to design and implement new risk management capabilities as well as support and enhance current risk management capabilities. Reporting to the Manager, the person in this role will support the Governance, Risk, and Compliance department's objective to become a global cybersecurity leader in the mobility space - with the talent, scale, and services to enable our mission of securely bringing mobility for all.

Responsibilities

• Develop and support GRC technology tools (Archer, OneTrust, Security, ServiceNow, etc.) used to enable and automate risk management processes.
• Provide technical expertise for Integrated Risk Management Tools.
• Develop responsive applications using JavaScript framework, HTML, CSS, .net core, C#, and XML, and ServiceNow APIs.
• Provide guidance to the GRC and IT teams to ensure the optimal use of the ServiceNow platform.
• Create and maintain technical documentation, such as design specifications, user guides, process documentation, and configuration details.
• Provide business value to Toyota by maintaining and supporting the GRC tool used to create standardization and automation of security risk assessments, KPIs, and KRIs.
• Participate actively in the administration of ServiceNow, encompassing upgrades, updates, and maintenance tasks as needed for GRC modules.
• Apply experience in implementing systems using the Agile/Scrum methodology.
• Evaluate and adopt the latest ServiceNow releases, enhancements in the GRC module, and best practices to bring continuous improvement to the platform.
• Collaborate with product owners, designers, and platform teams to define specifications and deliver features iteratively.
• Partner effectively with cybersecurity, product, platform, internal audit, legal, and other internal peers to support TMNA's compliance with applicable legal, regulatory, and security frameworks.
• Follow best practices for designing and implementing ServiceNow solutions.
• Identify opportunities for process optimization, automation, and streamlining tasks.
• Work closely with the Cyber Risk & Operations Management (CROM) team as well as closely partnering with all cybersecurity teams.

Requirements

• Bachelor's Degree (or higher) in Computer Science, Business Administration, Management Information Systems or related discipline, or equivalent professional work experience.
• Experience as a hands-on developer in ServiceNow GRC application.
• Experience in Work with ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Experience with configuring ServiceNow GRC modules to align with governance, risk, and compliance frameworks.
• Experience in configuration of Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management Module in ServiceNow.
• Experience in working or coordinating with ServiceNow GRC support for product level defects.
• Experienced with development and/or management of metrics and reporting.
• Experience developing and managing integrations between ServiceNow GRC and other systems/tools using various integration methods.
• Certified Implementation Specialist in Risk & Compliance (CIS-RC) or Certified Implementation Specialist in TPRM (CIS-TPRM).

Nice-to-haves

• ServiceNow System Administrator Certification.
• Superb analytical and problem-solving abilities in complex situations using enterprise-wide thinking.
• Works with minimal supervision with some specific decision-making authority.
• Works with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meeting business requirements.
• Excellent communication skills (verbal and written) to tailor messages to different audiences.
• Ability to manage a wide variety of initiatives across multiple business units.
• At least one of the following Security certifications: CISM, CISA, CISSP, CIA, CIPM, CCSP.
• Experience working in Agile and/or Toyota Production System framework.
• Experience building and/or analyzing GRC and Cybersecurity business cases and experience in product management.
• Demonstrated success in project management, business analysis, and data analysis.
• Proven ability to bring clarity and focus to complex and ambiguous situations.
• Experience with ITIL processes for Service Management.

Benefits

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools and more.
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).