Lumen Technologies - Indianapolis, IN
posted 3 months ago
The Senior Engineer at Lumen will play a pivotal role in leading and participating in various team environments, focusing on all aspects of system integration. This includes design, needs analysis, design review, testing, implementation, and validation. The position is highly technical and hands-on, requiring the Senior Engineer to manage systems that support Lumen's Government and commercial managed security services platforms, particularly in relation to .gov and critical infrastructure protection missions. As a Senior Engineer, you will be expected to recommend optimized solutions that support both current and long-range planning. This involves collaborating with project team leads to select, recommend, and approve tools and technologies aimed at improving efficiencies, reducing costs, and enhancing customer satisfaction. You will also be responsible for creating and maintaining reports related to patch compliance and system audit data, participating in ongoing operational projects, and providing recommendations for system automation. Troubleshooting hardware and software issues will be a key part of your responsibilities, along with documenting issues and their resolutions. You will participate in OS patch management and coordination, develop and test Windows security patch packages, and troubleshoot Windows OS and Microsoft application security patch installations. Ongoing maintenance and administration of assigned systems will be required, along with adherence to policies, processes, and procedures relevant to your responsibilities. Additionally, you will evaluate, build, integrate, test, and prepare systems for operational use and patches for rapid remediation and deployment.
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