Senior Engineer - Workforce Management Technology

$90,000 - $140,000/Yr

Foot Locker - Irving, TX

Full-time - Mid Level

Irving, TX

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Senior Engineer in Workforce Management Technology at Foot Locker is responsible for designing, developing, testing, and maintaining high-quality systems and solutions within the IT department. This role focuses on Kronos initiatives, ensuring that technology infrastructure is robust and aligned with company objectives, while collaborating with cross-functional teams to enhance workforce management processes.

Responsibilities

• Support and analyze the performance of Kronos workforce systems processes and procedures, implementing process improvements accordingly.
• Lead department processes to ensure timely and accurate execution of US store volume and labor forecasts, time and attendance systems, project management, configuration and administration of schedule and pay rules, and alignment with enterprise payroll systems.
• Conduct audits of the Kronos workforce system to ensure accuracy with pay rules, schedule rules, and attendance policies.
• Configure workforce management system to properly support the profile needs of the business and ensure all end user access is configured with the appropriate level of access.
• Collaborate with business partners to ensure Kronos workforce systems and data objects are configured, tested, audited, and maintained, emphasizing data integrity and continuous improvement.
• Analyze data to ensure accuracy and timing of feeds integrated through Kronos.
• Develop and modify workforce management system reporting to ensure reporting needs are in line with store and corporate information requirements.
• Configure, test, and administer interface and integration tables used in data exchange.
• Provide timely and proactive practical solutions to deliver the Kronos workforce systems processes to the Foot Locker Brands.
• Lead user acceptance testing of application changes or updates.
• Respond to ServiceNow requests providing system resolution for Workforce Systems configuration and administration issues.

Requirements

• 5+ years of experience as a Senior Engineer.
• 5+ years of experience with configuration and support of UKG Pro WFM, Workforce Central 8.0 or higher, preferably WFC 8.1.
• 5+ years of experience with configuration and support of UKG Advanced Scheduler and Forecasting.
• 5+ years of experience with UKG Workforce Integration Manager and/or Boomi Integration Services.
• 3+ years of experience with Service Release installations and upgrades.
• 3+ years of experience with configuration of UKG Pro WFM Dashboards and Tiles.
• 2+ years of experience with UKG custom report writing.

Benefits

• Employee Discount
• Paid Time Off
• Medical | Dental | Vision Coverage
• 401(k) | Roth 401(k)
• Stock Purchase Plan
• Life Insurance
• Flexible Spending Account
• Opportunities for Advancement
• Tuition Reimbursement for Qualified Courses
• Strong Company Culture
• Employee Resource Groups