Mastercard - O'Fallon, MO
posted 22 days ago
The Senior Enterprise Operations Engineer at Mastercard is responsible for overseeing Incident, Problem, and Change Management within the Network Operations team. This role ensures that the performance and availability of Mastercard's network products and services meet customer expectations. The ideal candidate will leverage their expertise in ITIL and ITSM methodologies to enhance operational processes, provide training, and report on key performance indicators to leadership.