First Mile Group - New York, NY
posted about 1 month ago
The Senior Technical Account Manager (TAM) at Alloy is responsible for providing strategic technical guidance and architecting custom solutions for clients post-implementation. This role focuses on enhancing client satisfaction and retention by ensuring clients effectively leverage Alloy's products. The TAM collaborates closely with Client Success Managers to scope out use cases, deliver technical solutions, and support clients in achieving their goals through Alloy's offerings.