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MetaSense Marketing - Rochester Hills, MI
posted 3 months ago
Full-time - Mid Level
Remote - Rochester Hills, MI
Administrative and Support Services
About the position
The Senior Epic Administration role involves formulating and designing the Epic systems security framework, ensuring it meets user needs while aligning with the strategic goals of the organization. The position requires a strong analytical background to evaluate options for efficient business processes and solutions, acting as a mediator between technical and business stakeholders.
Responsibilities
- Serve as a subject matter expert (SME) in one or more applications capabilities and features for users, owners, and administrators of solutions.
- Stay updated on new Epic security functionalities across the application(s).
- Coordinate security-related activities across physical, infrastructure, and application teams.
- Make access decisions in conjunction with application coordinators/analysts.
- Help establish ownership and change delegation guidelines.
- Limit system access to authorized staff.
- Secure remote access to systems.
- Ensure regular changes of system passwords.
- Establish user passwords at the operating system level as appropriate.
- Create security classifications with suitable menus within Epic software.
- Maintain procedures for new users to receive login authorization, passwords, and training on system security.
- Establish procedures for inactivating users who should no longer access the system.
- Create test scenarios and develop test plans for business applications to verify client requirements are incorporated into system design.
- Participate in technical reviews and inspections to ensure project changes are implemented correctly.
- Provide support and escalation response to production issues/errors, performing root cause analysis and application resolution.
Requirements
- Bachelor's degree required.
- Experience using basic commands in SQL.
Nice-to-haves
- Experience with Unix.
- Experience with different ticketing systems.
Benefits
- Fully remote work option with preference for candidates in metro Detroit/NE Ohio area.
- Opportunity for training on proprietary software that communicates with Epic.
