Providence St. Joseph Health - Billings, MT
posted 6 months ago
About the position
The Senior Epic/Citrix Cloud and Automation Engineer position within the Enterprise Information Services team at Providence is a pivotal role aimed at transforming healthcare through innovative technology solutions. This role focuses on the development and standardization of platforms, technologies, and services that support the Epic Electronic Medical Record Infrastructure and Citrix Virtual Application and Desktop delivery teams. The position is remote within the USA and offers the opportunity to impact how applications and services are accessed by over 160,000 unique users each month. As part of the Service Integration Engineering team, the Senior Cloud Engineer will engage in various activities including solution design, architectural reviews, and the implementation of proof-of-concepts. The role requires collaboration with subject matter experts from various teams such as Security, Networking, Cloud Engineering, Applications, and Business Intelligence to ensure that solutions align with enterprise standards and drive development forward. The focus areas include the adoption of Cloud services (IaaS/PaaS/SaaS), internal tool development, automation, and Infrastructure as Code (IaC). This position is integral to the delivery of clinical and revenue cycle applications, making it essential for the overall success of the organization’s healthcare mission. Providence values its caregivers and fosters a culture of patient-focused, whole-person care. The organization emphasizes understanding, commitment, and mutual respect, ensuring that every voice is heard and valued. This role not only offers a chance to work on cutting-edge technology but also to contribute to a mission that prioritizes caring for the most vulnerable in the community.
Responsibilities
- Develop and standardize new platforms, technologies, and services for Epic EMR and Citrix delivery teams.
- Engage in solution design and architectural reviews to ensure alignment with enterprise standards.
- Implement proof-of-concepts and standardize solutions for operational handoff.
- Collaborate with SMEs from Security, Networking, Cloud Engineering, Applications, and Business Intelligence teams.
- Lead the adoption of Cloud services and explore new platform standards.
- Develop internal tools and automate processes using Infrastructure as Code (IaC).
- Utilize data and metrics to drive behavior, process, and priority decisions.
Requirements
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent educ/experience.
- 5 years of related experience; 5-8 years preferred.
- Experience leveraging data and metrics to drive behavior and process decisions.
- Strong problem-solving skills using systematic procedures and root cause analysis.
Nice-to-haves
- Experience in a Healthcare environment.
- Experience designing and deploying solutions in public cloud environments, preferably Microsoft Azure.
- Experience developing Infrastructure as Code and Desired State Configuration Tools using Hashicorp Terraform and Ansible.
- Familiarity with enterprise network infrastructure devices including firewalls, load-balancers, DHCP/DNS/IPAM.
- Experience with Epic EMR deployments or familiarity with Citrix/VMware/Microsoft Desktop and Application Virtualization technologies.
Benefits
- 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation and holiday time off
- Voluntary benefits
- Well-being resources
