Senior Event Content Manager

Cloudflare - New York, NY

Full-time - Senior

New York, NY

Professional, Scientific, and Technical Services

About the position

The Senior Event Content Manager at Cloudflare is responsible for developing and executing content strategies for high-profile events, including the flagship conference, Cloudflare Connect. This role involves managing the event content lifecycle, collaborating with cross-functional teams, and analyzing event performance to ensure effective communication of brand messages and engagement through workshops and presentations.

Responsibilities

• Develop and execute comprehensive content strategies for various events, ensuring alignment with overall marketing and business objectives.
• Collaborate with cross-functional teams, including marketing, sales, product management, and executive leadership, to create compelling event content.
• Manage the end-to-end event content lifecycle, from ideation and planning to execution and post-event analysis.
• Coordinate with external vendors, speakers, and partners to ensure seamless content delivery and event execution.
• Develop and maintain event project plans, timelines, and budgets, ensuring all milestones are met on time and within scope.
• In collaboration with product and content marketing, create engaging and high-quality content, including presentations, whitepapers, case studies, blog posts, social media updates, and promotional materials.
• Analyze event performance metrics and provide insights and recommendations for continuous improvement.
• Stay current with industry trends, competitor activities, and best practices in event management and content strategy.
• Work directly with content owners to identify deliverables and deadlines, communicate expectations, and ensure results.
• Assist with event logistics related to sessions including session room allocation, agenda management, and defining requirements for room set-up and A/V.
• Supervise speaker management and provide on-site speaker support.
• Manage the content management system including session scheduling.
• Distribute regular reports on event deliverables and status updates.
• Guide subject matter experts through the content development process.
• Build speaker and content database and streamline the process for managing speaker requests/placements.
• Serve as final content editor to review and publish final session content and ensure quality control.

Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Minimum of 8 years of experience in event content management or a similar role within the technology sector.
• Proven track record of successfully managing complex event projects from start to finish.
• Strong project management skills with the ability to multitask and manage multiple events simultaneously.
• Excellent written and verbal communication skills, with a keen eye for detail and a creative mindset.
• Proficiency in content creation tools and platforms.
• Familiarity with content delivery network services, cloud cybersecurity, DDoS mitigation, DNS, and domain registration services is highly desirable.
• Strong analytical skills and experience with event performance measurement and reporting.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Exceptional organizational and time management skills.
• Experience managing complex projects with multiple stakeholders across the globe.
• Comfortable interfacing with senior leadership and developing logistic plans that meet the shared vision and needs of both internal and external customers.

Nice-to-haves

• Strategic Thinking: Develop and implement strategies that align with company goals and drive business growth.
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders.
• Adaptability: Quickly adapt to changing circumstances and new information to drive effective decision-making.
• Problem-Solving: Identify and resolve issues efficiently to keep projects on track.
• Customer Focus: Understand and meet the needs of clients and customers through effective event content strategies.