Senior Event Coordinator - Boston

Deloitte-posted about 1 year ago
Full-time
Boston, MA
Professional, Scientific, and Technical Services
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The Event Coordinator at Deloitte is responsible for planning and executing medium to large-scale in-office meetings and events for Deloitte professionals and clients. This role involves managing the end-to-end planning process, ensuring successful delivery on the day of the event, and providing an outstanding customer experience through effective communication and collaboration with team members and vendors.

  • Consulting and driving the event process on behalf of the customer, providing expertise, support, and guidance in areas such as menu planning, room selection and set-up, sourcing and securing vendors, logistical planning, and day-of execution.
  • Maximizing meeting space utilization by supporting the reservation and meeting space management process, addressing space conflicts, and negotiating space needs.
  • Supporting day-of execution including coordination with team/vendors, last-minute logistical needs, ensuring effective set-up/execution of the event, and providing course correcting instructions/directions when needed.
  • Managing and fostering relationships with the team, vendors, customers, and other key stakeholders through effective communications, collaboration, and engagement to deliver a 'best in class' event experience.
  • Performing post-event duties such as expense processing, invoice reconciliation, and event success assessments, and assisting with next steps such as providing feedback to team/vendors to improve the process.
  • Minimum of 3 years of related hospitality or office support experience in a corporate, hospitality, service-oriented, or customer-centric environment.
  • High school diploma.
  • Ability to work occasional overtime.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Associate/bachelor's degree.
  • Advanced experience in Microsoft Office applications.
  • Hospitality/corporate background with a focus on event planning.
  • Strong technical skills, including proficiency in Microsoft Office.
  • Excellent written and verbal communication/interpersonal skills.
  • Excellent critical thinking, decision-making, and conflict-resolution skills.
  • Effective problem-solving and negotiation skills.
  • Willingness to be cross-trained in other office support service areas for backup support and assume additional responsibilities/projects when necessary and as appropriate.
  • Broad range of benefits offered to employees.
  • Opportunities for professional development and skill building.
  • Inclusive culture that empowers diverse perspectives.
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