Senior Event Manager | Moody Center

$70,000 - $75,000/Yr

Oak View Group - Austin, TX

Full-time - Mid Level

Austin, TX

Professional, Scientific, and Technical Services

About the position

The Sr. Event Manager is a pivotal role within the Moody Center, reporting directly to the Vice President of Event Services. This position is responsible for overseeing all aspects of event production, acting as the primary liaison between the facility and event promoters. The Sr. Event Manager will manage a diverse range of events, including basketball games, concerts, and family shows, ensuring that each event is executed flawlessly from planning through to tear down. This role requires a commitment to a flexible and irregular schedule, which may include long hours, early mornings, late evenings, weekends, and holidays, depending on the specific event agendas and assignments. In addition to managing event operations, the Sr. Event Manager will supervise Event Managers, assisting them with their scheduling and the execution of events. The position entails maintaining the Arena Calendar for internal departments and developing strong relationships with key stakeholders such as Live Nation, University of Texas Athletics, and third-party promoters. The Sr. Event Manager will also be responsible for approving final invoices and demonstrating a thorough understanding of operational procedures, facility capabilities, and technical requirements for various events. The role involves managing and advancing large-scale events, coordinating all production needs, and ensuring compliance with laws, codes, and safety regulations. The Sr. Event Manager will communicate event-related information to appropriate departments and vendors, ensuring adequate staffing and overall event understanding. This position requires a proactive approach to problem-solving and the ability to monitor and supervise facility setup effectively. The Sr. Event Manager will also create AutoCAD drawings for events and serve as the primary liaison between clients and facility departments, ensuring successful event execution and client satisfaction.

Responsibilities

• Effectively lead, direct and work alongside Event Managers to create exceptional experiences at Moody Center.
• Recruit, hire and train full-time staff in the department.
• Manage scheduling of Event Managers and assist with the assignments of events.
• Maintain the Arena Calendar for internal departments.
• Develop relationships with key stakeholders (Live Nation, University of Texas Athletics, 3rd Party Promoters, OVG Hospitality) and proactively improve operations with the respective parties.
• Approve final invoices.
• Demonstrate knowledge in operation procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility.
• Manage and advance large scale events including concerts, sports events, and special events.
• Manage all production needs including stagehands, medical, fire, security, audio & visual and all operating equipment.
• Manage planning, budgeting, and coordination of event operations before, during, and after assigned events for approximately 150 events annually.
• Work with Senior Events Manager to ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.
• Communicate and disseminate event related information to appropriate departments, vendors, and others to ensure necessary levels of staffing coverage and overall event understanding.
• Develop and maintain effective working relationships with clients, partners, and all stakeholders.
• Meet with client groups to plan and organize assigned events and/or meetings.
• Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Prepare cost estimates and monitor final billing for assigned events.
• Provide clear, concise, and timely communication of detailed requirements to all Moody Center departments.
• Resolve problems in a timely manner; analyze and gather information and identify alternative solutions quickly and effectively.
• Monitor and supervise facility set up.
• Create AutoCAD's for events.
• Serve as primary liaison between clients and facility departments for assigned events.
• Monitor in-house events, maintaining close contact with clients and facility staff to ensure successful events.
• Follow up on all client requests, concerns, and problems.
• Manage the creation and formal submittal of AutoCAD drawings to the local fire marshal office for events to include adherence with local fire codes, rules, and regulations.
• Work extended and/or irregular hours at Moody Center events including nights, weekends and holidays as needed.
• Meet the physical demands of this job, which include being able to get in and around the facility (requires personal mobility), lifting, carrying, moving, climbing, working from various heights, and moderate to loud noises.
• Serve as manager on duty as required.
• Perform other duties as assigned.

Requirements

• Bachelor's degree from an accredited college or university in public assembly facility management, hospitality management, business administration, or a related field preferred.
• 5-7 years' experience in large sports and/or music entertainment management and production.
• Experience placing stagehand, audio & visual, show runners, police, security, and medical staffing calls for large scaled events and sporting events.
• Experience in dealing with third party vendors for gases, heavy machinery, catering and furniture/equipment rentals.
• Experience with AutoCAD.
• Training in Active Shooter, Bomb Threats and Severe Weather.
• First Aid, CPR, and AED Certified.
• Knowledgeable in ADA code and compliance.
• Knowledge of budget preparation and control.
• Adaptable with the ability to work under pressure to meet deadlines.
• Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
• Extremely organized and detail-oriented, resourceful, quick learner and able to handle multiple projects simultaneously.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Excellent customer service skills.
• Knowledgeable and proficient with Microsoft Office applications, Payroll Systems and Photoshop.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan
• 401(k) matching
• Paid time off (vacation days, sick days, and 12 holidays)