Senior Events Manager - Hilton Fort Lauderdale Marina

Hilton - Fort Lauderdale, FL

Full-time - Mid Level

Fort Lauderdale, FL

Accommodation

About the position

The Senior Events Manager at Hilton Fort Lauderdale Marina is responsible for overseeing the planning, coordination, and execution of complex events, ensuring high-level service throughout all phases. This role requires strong organizational skills, effective communication, and the ability to manage client relationships to deliver exceptional event experiences in a luxurious waterfront setting.

Responsibilities

• Manage all aspects of event planning and coordination, ensuring high-level service throughout the pre-event, event, and post-event phases.
• Serve as the main point of contact for clients, providing guidance and support from initial consultation to event completion.
• Work closely with the Sales and Catering teams to ensure seamless handoff from sales to event execution.
• Create detailed event plans and communicate requirements to all relevant departments.
• Oversee logistics for events, including setup, execution, and breakdown, ensuring all client expectations are met.
• Maximize event revenue by identifying upselling opportunities and offering enhancements to improve the event experience.
• Conduct site inspections with potential clients and participate in the sales process as needed.
• Lead the post-event evaluation process to capture client feedback and identify areas for improvement.
• Maintain and strengthen client relationships to encourage repeat business and referrals.
• Regularly attend sales and operations meetings to review upcoming events and align on goals and objectives.

Requirements

• Proven track record of managing complex events.
• Strong client relationship management skills.
• Ability to coordinate with multiple departments for seamless execution.
• Excellent organizational and communication skills.
• Experience in upselling and maximizing event revenue.

Nice-to-haves

• Experience in the hospitality industry.
• Familiarity with event planning software.
• Knowledge of catering and logistics management.

Benefits

• Access to your pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources
• Best-in-class paid time off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) with a 15% discount
• Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs