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Senior Events Manager
Marriott International - New York, NY
posted 2 months ago
About the position
The Senior Events Manager is responsible for preparing all event documentation and coordinating with sales, property departments, and customers to ensure high-level service throughout the pre-event, event, and post-event phases. This role primarily handles complex events and ensures a seamless transition from sales to service and back to sales. The Senior Events Manager also identifies opportunities to maximize revenue through up-selling and enhancements, while supporting the Director of Event Management or Director of Event Planning and Operations in their absence.
Responsibilities
- Prepare all event documentation and coordinate with sales and property departments.
- Handle complex events and ensure high-level service throughout all phases.
- Manage customer budgets to maximize revenue and meet customer needs.
- Oversee customer experiences from file turnover through the post-event phase.
- Conduct pre- and post-event meetings to review group needs and feedback.
- Manage group room blocks and meeting space for assigned groups.
- Lead pre-event and post-event meetings for assigned groups.
- Act as a liaison between field sales and customers throughout the event process.
- Up-sell products and services during the event process.
- Interact with guests to obtain feedback on product quality and service levels.
Requirements
- High school diploma or GED with 2 years of experience in event management or related area, or
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with no work experience required.
Benefits
- Comprehensive health care benefits
- 401(k) plan with up to 5% company match
- Employee stock purchase plan at 15% discount
- Accrued paid time off (including sick leave where applicable)
- Life insurance
- Group disability insurance
- Travel discounts
- Adoption assistance
- Paid parental leave
- Health savings account
- Flexible spending accounts
- Tuition assistance
- Pre-tax commuter benefits
- Other life and work wellness benefits
- Potential for stock awards and deferred compensation plans
