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The Senior Events Manager is responsible for preparing all event documentation and coordinating with sales, property departments, and customers to ensure a high level of service throughout the pre-event, event, and post-event phases. This role primarily handles complex events and ensures a seamless transition from sales to service and back to sales. The manager also identifies opportunities to maximize revenue through up-selling and enhancements, while supporting the Director of Event Management or Director of Event Planning and Operations in their absence.