Penske Logistics - Reading, PA

posted 2 months ago

Full-time - Entry Level
Reading, PA
Professional, Scientific, and Technical Services

About the position

In this high-volume administrative support role, you will be responsible for providing direct support to Officer level leadership within the organization. This position requires a proactive and organized individual who can manage a variety of tasks efficiently while maintaining a high level of professionalism and discretion. You will be expected to collaborate effectively with both internal and external customers, ensuring that all administrative processes run smoothly. Your role will involve compiling and monitoring daily schedules, coordinating travel arrangements, and maintaining calendars for all direct reports and team members. You will also be responsible for reviewing incoming correspondence, establishing follow-up reminders, and assisting with emails, calls, and other forms of communication. Additionally, you will create and format various reports, presentations, and spreadsheet projects as requested. Your responsibilities will extend to coordinating meetings, managing incoming calls, and ensuring that all administrative processes are executed accurately and in a timely manner. You will also be tasked with providing assistance to visitors, managing customer service issues, processing invoices, and maintaining administrative record-keeping systems. The role requires you to generate and distribute a monthly newsletter and manage training reports for associates. To succeed in this position, you must possess strong interpersonal skills, be able to communicate effectively both in writing and verbally, and demonstrate a customer service focus. You will need to be proficient in commonly used business software applications and have experience with audio and visual conferencing equipment. Regular attendance and the ability to travel as necessary are essential functions of this job. The physical demands of the role include the ability to read, communicate, and perform various physical tasks such as standing, walking, and occasionally lifting up to 25 lbs.

Responsibilities

  • Compile and monitor daily schedules and coordinate travel for all direct reports and team members.
  • Maintain calendar of events, project deadlines, and agendas.
  • Review incoming correspondence for important dates and establish diary follow-up.
  • Compose response letters and assist with emails, calls, and other correspondence.
  • Create and format ad hoc and routine reports, presentations, and spreadsheet projects as requested.
  • Coordinate, support, and provide assistance for all aspects of the department's administrative processes.
  • Ensure visitors are provided appropriate directions, lodging, and travel options.
  • Directly manage or forward customer service issues and complaints for proper resolution.
  • Process and track invoices and run invoice reports upon request.
  • Provide phone coverage and take messages for the department upon request.
  • Oversee, develop, and maintain needed administrative record-keeping systems and processes for the department.
  • Generate and send out the monthly newsletter to area associates by the end of the first week.
  • Create and manage monthly technical and leadership training reports and identify eligible associates for upcoming courses.
  • Utilize AS400 system to process reports.
  • Perform other duties and responsibilities as assigned by the supervisor.

Requirements

  • Minimum high school diploma; some college is helpful.
  • Very strong interpersonal skills to communicate effectively both in writing and verbally.
  • Ability to draft correspondence on behalf of the supported leader.
  • Professional demeanor with demonstrated customer service focus.
  • Expert proficiency in frequently used business software programs (Word, Excel, PowerPoint, Visio, Access).
  • Past experience utilizing audio and visual conferencing equipment, including web-meeting software is highly preferred.
  • Ability to manage and maintain complex calendars and schedules.

Nice-to-haves

  • Experience in a high-volume administrative support role.
  • Familiarity with AS400 system.

Benefits

  • Health insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Professional development opportunities
  • Flexible scheduling options
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service