Senior Facility Manager

$78,000 - $85,000/Yr

Metropolitan State University - Denver, CO

Full-time - Mid Level

Hybrid - Denver, CO

Educational Services

About the position

The Senior Facility Manager at Metropolitan State University of Denver plays a crucial role in the management of the university's facilities, ensuring that all buildings and equipment are maintained to the highest standards. This position operates under the direct supervision of the Director of the Office of Operations and Maintenance and is responsible for making operational decisions regarding the maintenance and renovation of university buildings. The Senior Facility Manager provides leadership and direction to contractors and facilities support functions, ensuring the efficient operation of building systems and utility distribution across the campus. This role also acts as an alternate for the Director of Operations and Maintenance, stepping in as needed to ensure continuity of operations. Key responsibilities include maintaining the physical condition and appearance of various types of buildings, including office, academic, and athletic facilities. The Senior Facility Manager oversees the ongoing operation of buildings and occupied environments, with a focus on energy and utility systems oversight. This includes managing maintenance requests, warranty administration, and coordinating new construction and renovation projects. The position requires timely responses to work order requests and effective communication with all stakeholders, including students, staff, and faculty. The Senior Facility Manager must maintain a comprehensive understanding of all university building systems, including HVAC, plumbing, electrical, security, and life safety systems, and act as the primary contact for facility maintenance and emergency issues outside of normal operating hours. In addition to managing maintenance coordination, the Senior Facility Manager compiles data for facility management reports, oversees the bidding process for contracts, and supervises student workers. The role also involves emergency management and response, ensuring that the university is prepared for any incidents that may arise. The position is full-time, requiring 40 hours per week, with a hybrid schedule available and occasional evening and weekend work for emergencies. Travel is rare, making this a stable and focused role within the university's facilities management team.

Responsibilities

• Oversee and manage contracted maintenance and operations work.
• Coordinate the completion of planned and unplanned maintenance and repair, including HVAC, refrigeration systems, plumbing, and lighting.
• Manage work requests in a timely and well documented manner through the CMMS.
• Follow-up on all work requests to ensure completion and satisfaction.
• Review and implement quality inspection findings and provide day-to-day oversight of work done in support of facility maintenance and operations.
• Perform, document, and report results of ongoing inspections in support of facility audit goals and objectives.
• Diagnose and perform minor and routine maintenance.
• Develop and maintain building specific maintenance schedules.
• Provide ancillary facilities specific services when required to support events occurring within campus spaces.
• Work with Director and Fiscal Manager to implement cost control and awareness measures for planned and unplanned operational expenses.
• Monitor and respond to utility outages and increased energy usage.
• Manage small facility projects such as office moves, furniture replacement, and minor remodels.
• Compile data for facility management reports including KPIs, energy use, quality inspections, contractor performance, renewal needs.
• Oversee bidding process for multi-year contracts and pursue bids for repair work and RFPs for building maintenance and operations agreements.
• Supervise, train, and provide work direction and problem-solving assistance for student worker(s).
• Manage subcontracted work and hold vendors accountable.
• Oversee and manage response to MSUD emergency incidents.
• Act as back up for access control coordination.

Requirements

• Bachelor's degree and a minimum of four (4) years' experience in facilities operations and maintenance.
• Facility Management Professional (FMP) or other comparable facilities certification.
• Minimum of seven (7) years of work-related experience.
• Ability to read, comprehend, and interpret architectural and engineering drawings and specifications, contracts, warranty terms, equipment manufacturer and maintenance manuals.
• Experience writing reports and providing correspondence to requests.
• Strong verbal and written communication skills to work with customers via email, phone, and in person.
• Experience with a building automation system such as Johnson Controls, Siemens or LONG.
• Computer skills and working knowledge of MS Excel, Word, PowerPoint.

Nice-to-haves

• Certified Facility Manager (CFM), Certified Educational Facilities Professional (CEFP) or other comparable facilities certification.
• Experience with CMMS, AutoCAD, Adobe.
• Knowledge of emergency management oversight and response and access control/security management.
• Experience effectively presenting information to an internal department and/or large groups of employees in meetings.
• Ability to strategize and develop long range plan information to assist with Operations and Maintenance budget development.

Benefits

• Medical, vision and dental insurance coverage.
• Free RTD pass for public transportation.
• Tuition reimbursement for further education.
• Life and supplemental insurance plans.
• Retirement plans including 401k options.
• Access to a long-term disability (LTD) plan.