Senior Facility Manager

JLL - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

1,001-5,000 employees

Real Estate

About the position

This role is responsible for overseeing the management of assigned sites within the account-owned and/or occupied portfolio. The position ensures compliance with local, state, and federal requirements while managing relationships with line of business and third-party stakeholders. The role also involves leading a team of Facility Management professionals.

Responsibilities

• Managing the performance and outcomes of assigned staff
• Interfacing with third-party owners (Landlords) to ensure contract compliance and resolve tenant relations issues
• Providing facility services in accordance with account standards, policies, and procedures
• Ensuring compliance with portfolio-wide initiatives and relevant laws and regulations
• Coordinating and managing Facility Management services within assigned facilities and geography
• Preparing, submitting, and managing facility budgets, tracking variances, and overseeing recovery processes
• Supporting the collection of management fees and reimbursements from 3rd party tenants
• Executing staff development plans and participating in compensation planning processes

Requirements

• 8+ years of experience in managing facilities services
• Bachelor's Degree in Engineering or equivalent combination of experience and education
• Strong leadership and relationship building skills
• Excellent problem-solving abilities and interpersonal skills
• Superior verbal/written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Knowledge of standard business and accounting practices
• Proficiency in Excel and data analysis

Nice-to-haves

• Advanced degree
• CPM, RPA, or CSM designation
• Real estate license

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays