Senior Field Applications Engineer (Bay Area REMOTE)

$112,500 - $168,750/Yr

Thermo Fisher Scientific - San Francisco, CA

Full-time - Senior

Remote - San Francisco, CA

Computer and Electronic Product Manufacturing

About the position

The Semiconductor Business Unit provides solutions in pathfinding, yield learning, critical dimension (CD) metrology and failure analysis (FA) of semiconductor processes and manufacturing. Our broad range of high-performance microscopy workflows provides critical data at the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in semiconductor technology, the team is dedicated to the pursuit of discovery. Our employees work with strategic companies on the forefront of semiconductor innovation as they develop and characterize the processes that will lead to the technologies of tomorrow. The Semiconductor Field Applications Team provides technical expertise to top leading data storage semiconductor companies developing groundbreaking processes using our innovative microscopy technology. The Applications team works at the intersection of the product team, the account team, and the customer to grow our business and ensure the success of our customers.

Responsibilities

• Provide on-site professional technical support in North America, primarily in Bay Area, California.
• Develop innovative solutions to customer challenges.
• Support tool acceptance and new technologies on location and in coordination with the product and service teams.
• Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.
• Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development.
• Provide detailed technical feedback to the product teams on customer needs and product performance in the field.

Requirements

• Minimum of 8+ years of hands-on experience with dual beam (FIB/SEM) conducting lamella (TEM sample) preparation and other applications semiconductor industry with a bachelor's degree or 6+ years and an advanced degree.
• Metrology experience preferred.
• Understanding of semiconductor processing, statistical process control, device physics, and FA technique.
• Experience with Thermo Fisher/FEI Dual Beam software (xT, iFast, AutoTEM, etc.) preferred.
• Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.
• Excellent, clear communication skills and the ability to nurture positive, productive relationships with a customer satisfaction mentality is a must.
• Excellent troubleshooting, root cause analysis and solving skills.
• Ability to travel both domestically and internationally (up to 30%) and possession of a valid passport.

Benefits

• Competitive remuneration
• Annual incentive plan bonus
• Healthcare
• Employee assistance and family support programs
• Commuter benefits
• Tuition reimbursement
• At least 120 hours paid time off (PTO)
• 10 paid holidays annually
• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance
• Short- and long-term disability
• Retirement and savings programs, such as a competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount