Senior Field Applications Engineer

$150,000 - $180,000/Yr

Advanced Energy Co. Ltd. - Sharon, MA

Full-time - Senior

Remote - Sharon, MA

Gasoline Stations and Fuel Dealers

About the position

The Senior Field Applications Engineer (FAE) at Advanced Energy is a pivotal role focused on driving sales growth in the industrial and medical power supply segment. This position involves collaborating with sales, marketing, and design engineers to provide exceptional technical support to customers, ensuring successful adoption of Advanced Energy's power solutions across various applications. The FAE will engage with customers throughout the entire engagement process, from presales to postproduction support, and will play a critical role in product development by communicating customer needs and technical requirements.

Responsibilities

• Support the adoption of Advanced Energy power solutions at all stages of the engagement process from presales activity to postproduction/installation support.
• Provide AE solution recommendations, system architecture guidance, schematic review, and on-site customer qualification & debug support.
• Develop engineering relationships with customers to identify and communicate technical requirements for new applications or customer needs.
• Provide technology updates and product training to customers, sales, and distribution.
• Act as a trusted customer advocate, earning the respect of engineering leaders both internally and with the customer.
• Influence the sales strategy with technical perspectives.

Requirements

• Minimum of 10 years of power electronics design and/or applications experience.
• BSEE degree.
• Extensive knowledge of power electronics with the ability to qualify, test, modify, and debug power supplies in the lab as needed.
• Basic knowledge of digital communication bus such as I2C bus and firmware reloading/rebooting experience.
• Solid problem-solving methodology.
• Charismatic communicator that can advocate for customers to an internal audience and for the company to the customer.

Nice-to-haves

• A passionate and curious technologist with an ability to learn and adapt to industry trends.

Benefits

• Medical - multiple medical plans are available to choose from
• Short and long-term disability and life insurance
• Health savings and flexible spending accounts
• Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
• 8 hours of paid volunteer time off
• 8 weeks of paid parental leave for both Moms and Dads
• Company matched 401(k)
• Tuition reimbursement
• Expanded mental health coverage and employee assistance programs
• Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identity theft, and legal assistance