Senior Field Applications Engineer

Thermo Fisher Scientific

Full-time - Mid Level

Remote

Computer and Electronic Product Manufacturing

About the position

The Senior Field Applications Engineer plays a crucial role in providing technical expertise to leading semiconductor companies, facilitating the integration of advanced microscopy technology into their workflows. This position focuses on supporting new product introductions, application development, and ensuring customer success through innovative solutions and strong relationships.

Responsibilities

• Provide on-site professional technical support, primarily in North America.
• Develop innovative solutions to customer challenges.
• Support tool acceptance and new technologies on location and in coordination with the product and service teams.
• Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.
• Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development.
• Provide detailed technical feedback to the product teams on customer needs and product performance in the field.

Requirements

• Minimum of 3+ years of hands-on experience with Dual Beam, focused ion beam scanning and electron microscopy (FIB/SEM).
• Metrology experience within the semiconductor industry.
• Understanding of semiconductor processing, statistical process control, device physics, and failure analysis techniques.
• Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.
• Excellent, clear communication skills and the ability to nurture positive, productive relationships with customers.
• Excellent problem-analysis and solving skills.
• Ability to travel both domestically and internationally (up to 25%) and possession of a valid passport.