Senior Field Applications Engineer

Life Technologies

Full-time - Mid Level

Miscellaneous Manufacturing

About the position

The Field Applications Engineer plays a crucial role in supporting semiconductor companies by providing technical expertise and solutions for integrating advanced microscopy technology into their processes. This position focuses on customer success through on-site support, application development, and collaboration with internal teams to enhance product performance and acceptance.

Responsibilities

• Provide on-site professional technical support, primarily in North America.
• Develop innovative solutions to customer challenges.
• Support tool acceptance and new technologies on location and in coordination with the product and service teams.
• Develop positive relationships with customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.
• Coordinate closely with internal product, engineering, marketing, and account teams on product acceptance and development.
• Provide detailed technical feedback to the product teams on customer needs and product performance in the field.

Requirements

• Minimum of 3+ years of hands-on experience with Dual Beam, focused ion beam scanning and electron microscopy (FIB/SEM).
• Metrology experience within the semiconductor industry.
• Understanding of semiconductor processing, statistical process control, device physics, and failure analysis techniques.
• Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.
• Excellent, clear communication skills and the ability to nurture positive, productive relationships with customers.
• Excellent problem-analysis and solving skills.
• Ability to travel both domestically and internationally (up to 25%) and possession of a valid passport.

Nice-to-haves

• Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.