Senior Fraud Risk Analyst

$66,560 - $75,000/Yr

Banc Of California - Santa Ana, CA

Full-time - Mid Level

Santa Ana, CA

Credit Intermediation and Related Activities

About the position

The Senior Fraud Investigator at Banc of California is responsible for managing the escalation queue and inbox, analyzing moderate to complex account activity utilizing various fraud tools to detect and prevent fraudulent activity. This role involves identifying and escalating any suspected, alleged, or known internal and external fraud investigations to management. As a senior-level position, the investigator will handle more complex investigations and assist the Loss Prevention team in researching and identifying all possible avenues for the recovery of funds or property obtained through fraud. Additionally, the investigator will coordinate with Corporate Security to help identify and facilitate the prosecution of individuals perpetrating fraud. A critical aspect of this role includes the identification and reporting of Elder Abuse, ensuring compliance with established bank policies and procedures, and supporting the Fraud Risk Management Policy and Standard. All duties must be performed in accordance with the company's policies and procedures, as well as all applicable U.S. state and federal laws and regulations.

Responsibilities

• Proactively assists in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
• Extensive understanding of fraud risks, and risk management processes in order to identify and monitor fraud risks within the organization.
• Contributes to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Enterprise Risk Framework Program.
• Analyzes activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance.
• Analyzes all potential or actual fraud within the Bank, including, but not limited to: check, deposit, new account, card issuing (debit and credit), ACH receipt, ACH origination, card acquiring, wires, consumer and commercial loans, suspicious activities, etc.
• Oversees and performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the business units.
• Prepares in-depth fraud case investigation narratives, which support: Suspicious Incident Reporting, Elder Abuse Reporting, Subpoenas, Human Resource corrective action and police reports.
• Prepares and Analyzes internal and external fraud loss data reporting to monitor risk management activities associated with significant losses.
• Risk assesses the effectiveness of antifraud programs and controls in place.
• Identifies and reports in a timely manner suspected Elder Abuse to applicable APS Reporting agencies.
• Effectively communicates emerging and/or changing risk and related control opportunities and enhancements to senior management.
• Performs Key Risk Indicator (KRI) and Key Performance Indicator (KPI) reporting; analyzing, tracking and reporting data.
• Maintains awareness of key process changes, system changes, organization or governance structure, and key outsourcing arrangements/vendor exposure and how they impact operational risk management.
• Assists management in the development and implementation of antifraud control activities both preventive and detective controls.
• Prepares monthly/quarterly management reports of all activities, including averted and sustained losses, large losses and recovered monies.
• Adheres to all regulatory filing timelines.
• Follow policies and procedures, complete tasks correctly and on time, and support the company's goals and values.
• Assists management in annual Fraud Risk Assessment, including data procurement, analyzation and authoring.
• Performs the position safely without endangering the health or safety to themselves or others and be expected to report potentially unsafe conditions. Complies with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
• Performs duties specific to the position and other functions as assigned.

Requirements

• Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), FHA (Fair Housing Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act (CRA).
• Strong knowledge of Bank administration, lending and operations products and services; related state and federal laws and regulations, and other Banking operational policies and procedures.
• Excellent written and verbal communication with ability to create clear and concise summary documents of on-going investigations, and provide detailed instructions to team members.
• Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate arising issues timely.
• Strong organization skills and ability to handle multiple projects efficiently in order to ensure projects are completed timely.
• Able to interact and communicate effectively with all management levels to assess business needs in a professional manner.
• Strong proficiency with MS Office Suite required (MS Word, MS Excel, and MS PowerPoint).
• SharePoint proficiency, including document maintenance and SharePoint updates.
• Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to work with little to no supervision while performing duties.
• Bachelor's Degree from an accredited university
• Minimum 4-6 years in banking/finance industry experience.
• Minimum 5 years in in Fraud prevention and investigation in the Banking industry, with experience in card issuing and card acquiring (and other payments-related).
• CFE Credentials preferred.

Benefits

• Salary Range: $66,560.00- 75,000.00 USD; Final salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with geographic/market data.