Senior Freight Operations Manager

$100,000 - $130,000/Yr

Dcm Staffing - Los Angeles, CA

Full-time - Senior

Los Angeles, CA

Administrative and Support Services

About the position

The Senior Freight Operations Manager will lead logistics operations in the freight forwarding industry, focusing on ocean, air freight, and inland transportation. This role requires strategic leadership and operational expertise to drive departmental success, ensure customer satisfaction, and promote continuous improvement.

Responsibilities

• Create long and short-term strategies that align with companywide goals.
• Develop tactical approaches for efficiency in freight routes, load consolidation, and transportation models.
• Establish KPIs and implement processes for smooth order processing, tracking, reporting, and minimizing transit time.
• Evaluate supplier performance and transportation management systems (TMS).
• Ensure customer needs and expectations are met regarding freight operations and address concerns promptly.
• Oversee freight costs, identify opportunities to reduce costs, and manage rate negotiation and route optimization.
• Identify risks and disruptions in the freight network and develop strategies to mitigate those risks.
• Manage reporting and analytics, delivering updates to senior management.
• Mentor and manage a team, setting clear expectations and leading professional development.

Requirements

• At least 10 years of experience in freight operations and logistics management.
• 5 years of leadership and team management experience.
• Bachelor's degree in Supply Chain Management, Business Administration, or related field.
• Prior experience using TMS and logistics software.
• Understanding of the freight industry landscape and knowledge of regulatory requirements, compliance, and safety standards in freight operations.

Nice-to-haves

• Mandarin preferred but not required.

Benefits

• Base salary range of $100,000 to $130,000 with flexibility based on experience.