Senior Growth Marketing Manager

$101,000 - $167,000/Yr

Goto.Com - Frankfort, KY

posted 3 months ago

Full-time - Mid Level
Frankfort, KY
1,001-5,000 employees
Personal and Laundry Services

About the position

At GoTo, our marketing team is a closely connected group, passionate about finding new and creative ways to tell stories about our brand and products. We're committed to guiding how the company interacts with customers, prospects, and employees, impacting every aspect of our business worldwide. In our flexible work environment, we encourage and support each other's growth and development, enabling everyone to thrive. If you share our excitement for creating innovative marketing strategies, we'd love to have you join our team. As a Senior Growth Marketing Manager, you would be responsible for several key areas. You will own the in-product unboxing and email nurtures of new customers for our GoTo Resolve and Rescue products, including defining and executing on an A/B testing strategy to drive activation and conversion. You will spearhead new tactics for delivering against customer acquisition and conversion, such as social activations, community engagement, review sites, customer evangelizing, and product-led growth (PLG). Monitoring key metrics across the entire customer journey, from acquisition to conversion to adoption, will be crucial in identifying areas for improvement. You will also coordinate with Product Management, UX, and Product Marketing to standardize tactics for driving new and existing feature awareness and adoption, delivering expansion opportunities. Additionally, you will work across SEO, digital marketing, social media, design, email marketing, and other teams to ensure aligned customer expectations and experiences.

Responsibilities

  • Own the in-product unboxing and email nurtures of new customers for GoTo Resolve and Rescue products.
  • Define and execute an A/B testing strategy to drive activation and conversion.
  • Spearhead new tactics for customer acquisition and conversion, including social activations and community engagement.
  • Monitor key metrics across the customer journey to identify areas for improvement.
  • Coordinate with Product Management, UX, and Product Marketing to standardize tactics for feature awareness and adoption.
  • Work across various teams to ensure aligned customer expectations and experiences.

Requirements

  • 5+ years of work experience, including 2-3 years in Product Marketing at a SaaS technology company with trial or freemium-based products.
  • Experience in B2B marketing with a focus on trial conversion, product onboarding, and feature adoption.
  • Familiarity with digital adoption and marketing automation solutions such as Pendo and Marketo.
  • Excellent messaging and positioning skills at both business and technical levels.
  • Strong communication skills (written, verbal, visual) for internal and customer-facing messaging.
  • Bachelor's degree.

Benefits

  • Comprehensive benefits package
  • Wellness programs
  • Recognition programs
  • Opportunities for learning and development
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