Senior GTM Process & Systems Analyst - US

About the position

The Senior GTM Process & Systems Analyst will provide support to the Go-To-Market Organization and own documenting, analyzing, and streamlining our processes within Salesforce and other systems. Your contribution will be: Process Optimization: Identify opportunities to streamline and improve revenue generation processes from lead generation to deal closure. Collaborate with cross-functional teams (e.g. Sales, Marketing, Customer Success) to implement process enhancements that accelerate revenue cycles. Data Analysis: Monitor and enforce data quality standards and procedures across the organization within CRM and other data tools. Develop and implement data governance policies, procedures, and standards to ensure data integrity and compliance. Implement processes for data cleansing and validation to maintain high-quality data. Tech Stack Management: Work in partnership with Business Systems to drive enhancements and optimizations to the company's revenue tech stack (e.g., CRM, CPQ, Marketing Automation). Evaluate and leverage evolving tech solutions to increase productivity, operational efficiency and cost savings. Reduce time spent by users on daily tasks and processes through automation and system improvements. Increase internal NPS and user satisfaction, enhancing the usability and efficiency of GTM systems. Enhance Salesforce data accuracy and reliability, ensuring trusted reporting and decision-making. Optimize opportunity management for renewals and new business, improving sales efficiency. Accelerate and enhance lead routing, ensuring timely and accurate distribution to the right teams. Increase system adoption rates among sales and marketing teams through training and enablement (via Revenue Enablement Team). Reduce manual workarounds, driving automation and standardization across GTM processes. Ensure 100% on-time completion of key projects, meeting deadlines and business objectives.

Responsibilities

• Identify opportunities to streamline and improve revenue generation processes from lead generation to deal closure.
• Collaborate with cross-functional teams (e.g. Sales, Marketing, Customer Success) to implement process enhancements that accelerate revenue cycles.
• Monitor and enforce data quality standards and procedures across the organization within CRM and other data tools.
• Develop and implement data governance policies, procedures, and standards to ensure data integrity and compliance.
• Implement processes for data cleansing and validation to maintain high-quality data.
• Work in partnership with Business Systems to drive enhancements and optimizations to the company's revenue tech stack (e.g., CRM, CPQ, Marketing Automation).
• Evaluate and leverage evolving tech solutions to increase productivity, operational efficiency and cost savings.
• Reduce time spent by users on daily tasks and processes through automation and system improvements.
• Increase internal NPS and user satisfaction, enhancing the usability and efficiency of GTM systems.
• Enhance Salesforce data accuracy and reliability, ensuring trusted reporting and decision-making.
• Optimize opportunity management for renewals and new business, improving sales efficiency.
• Accelerate and enhance lead routing, ensuring timely and accurate distribution to the right teams.
• Increase system adoption rates among sales and marketing teams through training and enablement (via Revenue Enablement Team).
• Reduce manual workarounds, driving automation and standardization across GTM processes.
• Ensure 100% on-time completion of key projects, meeting deadlines and business objectives.

Requirements

• 3+ years of experience working in software or SaaS.
• Bachelor’s degree in Engineering, Business Administration, Finance, Economics, Computer Science, or related field.

Benefits

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community