Senior Hardware Engineer Program Manager

Microsoft - Redmond, WA

Full-time - Mid Level

Redmond, WA

Publishing Industries

About the position

The Senior Hardware Engineer Program Manager will play a pivotal role in the Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) team, which is responsible for expanding cloud infrastructure and powering the "Intelligent Cloud" mission. This team delivers core infrastructure and foundational technologies for over 200 online businesses, including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Azure platform globally. The focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. The ideal candidate will be a passionate, high-energy engineer who can help achieve this mission by managing and optimizing cloud infrastructure. As the cloud business continues to grow, the ability to deploy new offerings and hardware infrastructure on time, in high volume, with high quality, and at lower costs is paramount. The Hardware, Infrastructure Management, and Fundamental Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale, and sustainability related to cloud hardware. The Senior Hardware Engineer Program Manager will be responsible for envisioning and implementing future technical solutions that will manage and optimize the cloud infrastructure, ensuring that the organization meets its business goals effectively. The role requires a strong background in engineering, product/technical program management, and product development, with a focus on cross-functional project management. The successful candidate will lead a virtual team of functional leads from hardware and software engineering, sourcing, supply chain, networking, and data center operations to document a clear Plan-of-Record (POR) for new product development and lead the project team to meet stated milestones. This position demands excellent technical design, problem-solving, debugging, and communication skills, as well as the ability to work collaboratively with a wide range of business stakeholders to achieve results and impact.

Responsibilities

• Lead a virtual team of functional leads including members from hardware and software engineering, sourcing, supply chain, networking, and data center operations for documenting a clear Plan-of-Record (POR) for new product development and leading the project team to meet stated milestones.
• Drive the development, planning & execution of a holistic cross-functional product development and/or launch strategy for new Cloud hardware development.
• Provide technical leadership and identify technical risks associated with the project.
• Collaborate with internal and external technology development partners to form a cohesive development plan.
• Understand the product technical requirements, milestones, deliverables, and interdependencies to establish an accurate and effective project infrastructure.
• Leverage experience and engineering skills to solve problems, fill gaps, and achieve objectives through a cross-functional team.
• Ensure effective communication and escalation of risks and dependencies while ensuring timely decisions are being made.
• Hold accountability for the team and monitor all portions of the work to deliver best-in-class architecture solutions.
• Conduct risk management efforts in new product introduction, scenario planning, and mitigation of risks, including recovery from risks.
• Regularly interact with senior management, highlighting risks across functional teams and providing recommendations to support product-level decisions.
• Operate effectively in ambiguity, process where it creates value, and design processes where needed, recognizing the situation where each approach is most appropriate.
• Ensure cross-functional alignment by generating clarity, tracking toward development milestones, and overall readiness for all new Data Center infrastructure development, launch, and deployment.
• Use program management tools and communication methods to ensure a common understanding of the program plan of record to stakeholders.

Requirements

• Bachelor's Degree AND 4+ years of experience in Engineering, Product/Technical Program Management, or Product Development, or equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 4+ years of experience in new hardware product development processes and sustaining.

Nice-to-haves

• Bachelor's Degree AND 8+ years of experience in Engineering, Product/Technical Program Management, Data Analysis, or Product Development.
• 6+ years of experience managing cross-functional and/or cross-team projects.
• Excellent technical design, problem-solving, debugging, and communication skills.
• Demonstrated experience in shipping high-quality products and services.
• Ability to deal with ambiguity, seize opportunities, and develop principles to prioritize multiple strategic and tactical options, driving issues to closure with a high bar on quality.
• Ability to work and collaborate with a wide range of business stakeholders to achieve results and impact.
• Presentation skills with a high degree of comfort with both large and small audiences (Senior Executive, Management Team, etc.).
• Ability to partner closely with cross-functional teams to define, prioritize, and implement features, infrastructure, processes, and workflows.
• Ability to create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.

Benefits

• Industry leading healthcare
• Educational resources
• Discount on products and services
• Savings and investment options
• Maternity and paternity leave
• Generous time away
• Giving program
• Opportunities to network and connect