Senior Hardware Support Engineer
On-Demand Group•Minneapolis, MN
496d•Hybrid
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About The Position
The Senior Hardware Support Engineer will work closely with hardware suppliers and internal technology teams to establish and maintain standard PC device configurations. This role focuses on providing frontline technical support to resolve hardware and software issues for end users, emphasizing exceptional customer service. The engineer will leverage expertise in modern client computing trends, particularly in Windows OEM hardware, iOS devices, and M365 applications, while utilizing IT service management tools like ServiceNow to efficiently track and resolve technical issues.
