Senior Hospitality Manager - Banquets

Sodexo - Birmingham, AL

Full-time - Mid Level

Birmingham, AL

Food Services and Drinking Places

About the position

The Senior Hospitality Manager - Banquets at Sodexo Live! is a key leadership role responsible for managing the operations of the Banquet department at the Birmingham Jefferson Convention Complex and associated venues. This position focuses on maximizing productivity, driving sales revenue, and ensuring exceptional guest experiences while upholding the company's vision and values. The manager will lead a team, implement business strategies, and contribute to the overall financial success of the unit.

Responsibilities

• Develop and implement business strategies for enhancing operations and maximizing unit revenues.
• Communicate and promote Sodexo Live!'s culture and values; provide hands-on leadership and direction to department staff.
• Maximize revenue and operational excellence through implementation and oversight of systems and policies.
• Contribute to the efficient operation of the business unit by partnering with all levels of management.
• Monitor and ensure all aspects of operations are completed efficiently and effectively.
• Create an environment where exceptional service and quality dining experiences are delivered to each guest.

Requirements

• Bachelor's degree and/or appropriate combination of education and work experience.
• 3-5 years of previous operations leadership experience in a complex food service environment.
• Significant expertise in food and beverage management with a catering/concessions emphasis.
• Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
• Demonstrated financial acumen with strong background in P&L management.
• Previous experience in developing operating budgets and meeting financial objectives.
• Exceptional computer skills and familiarity with property management systems.

Nice-to-haves

• Experience in high-stress, fast-paced environments.
• Scheduling flexibility to meet operational needs.

Benefits

• Equal opportunity employer
• Career development opportunities
• Dynamic work environment